Read this before posting a new question

Welcome to the OpenAI Developer Community, a forum for developers to meet and chat with other developers while building with OpenAI’s APIs and developer platform.

This is not a place for ChatGPT discussion (with the exception of ChatGPT developer tools, like Codex). ChatGPT discussion takes place in the OpenAI Discord community.

What to know:

  1. This forum is community-run and maintained. Not all posts are monitored. To get in touch with OpenAI, reach out at https://help.openai.com/en/?q=contact.
  2. Discussions related to the ChatGPT app and plans will be hidden, and your account may be suspended. (We must keep conversations focused on technical topics related to building with OpenAI, for the sake of the larger community here.)
  3. Before posting a new topic, please search the forum for similar topics. This prevents duplicate discussions.
  4. Your use of this forum means you agree to the community guidelines, which include being nice, productive, and constructive. Read the full community guidelines: FAQ - OpenAI Developer Community
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Hi. I’m super excited about this AI technology. Where can I get officially/certified training on it? I live in Columbia, SC. Thanks!

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Continuing the list from the first post

  • Check the server status page

https://status.openai.com/

  • Supported countries and territories.

  • If you need help with your account, payment, etc, please visit https://help.openai.com

    • At the bottom right on https://help.openai.com/en/ is a message icon. image Click the icon then enter a message. My understanding is that you will be asked for an email address then the OpenAI staff will contact you via email. I hear it can take weeks before being contacted but remember that this is one of the fastest growing apps ever, please be patient.
    • Please DO NOT SHARE personal information (email, credit card, etc) or account related details publicly.
    • Asking account related questions in this forum can often create more confusion for the community than provide assistance.
    • The account for API models, AKA playground, (https://platform.openai.com/) does not include ChatGPT Plus. ChatGPT Plus is a separate monthly billing and requires a separate signup. (https://chat.openai.com/)
  • Error code: 1020 has a few topics already discussing the error, no need to start a new topic.

  • Read all of the OpenAI documentation first even if it may not seem to apply to what you are doing as some information may be in one section that has meaning in another.

  • This Discourse forum has built-in search, in the upper right click image. Please search for a similar topic before posting as many post on this site are very similar and often include the needed information in the topic.

  • If you don’t want to search the topics before posting at least check

  • This topic Read this before posting a new question is not for introducing yourself, saying hi, etc. for that use the OpenAI Discord introductions channel.

  • Regarding General Data Protection Regulation (GDPR) see this

OpenAI API

ChatGPT Web Interface (not ChatGPT API)

  • ChatGPT often hallucinates, especially for references for research such as papers and DOI.
  • ChatGPT is a research preview and that conversations should be saved independently of the site. Do not take for granted that conversations in the left menu will always be there. (ref)
  • If ChatGPT stops before a answer (completion) is done just ask it to continue. (ref 1) (ref 2)
  • If ChatGPT often replies with “Too many requests in 1 hour. Try again later.” then consider upgrading to ChatGPT Plus. (ref)
  • If using ChatGPT with Chrome and the page is not correctly presented/formatted try Ctrl+F5
  • After several minutes of inactivity on a page the connection to the server will timeout. If you have not interacted with the page lately then click the browsers refresh button
    image, do not use F5, to reestablish a connection. This will often update errors and messages.
  • ChatGPT release notes. The link is also in the footer of the ChatGPT page.

This Discourse site

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    • Spend a total of 10 minutes reading posts

Beginners

While this forum hosted ChatGPT related questions and even has a category ChatGPT, that has changed. The Discourse AI bot will now hide such questions and redirect you to use the OpenAI Discord forum for ChatGPT questions.

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A post was split to a new topic: Missing models page for switchover updates and status = 0 error