At the bottom right on https://help.openai.com/en/ is a message icon. Click the icon then enter a message. My understanding is that you will be asked for an email address then the OpenAI staff will contact you via email. I hear it can take weeks before being contacted but remember that this is one of the fastest growing apps ever, please be patient.
Please DO NOT SHARE personal information (email, credit card, etc) or account related details publicly.
Asking account related questions in this forum can often create more confusion for the community than provide assistance.
Error code: 1020 has a few topics already discussing the error, no need to start a new topic.
Read all of the OpenAI documentation first even if it may not seem to apply to what you are doing as some information may be in one section that has meaning in another.
This Discourse forum has built-in search, in the upper right click . Please search for a similar topic before posting as many post on this site are very similar and often include the needed information in the topic.
If you don’t want to search the topics before posting at least check
The OpenAI Developer Advocate Logan Kilpatrick does post here, here is a list of his replies and on Twitter.
This topic Read this before posting a new question is not for introducing yourself, saying hi, etc. for that use the OpenAI Discord introductions channel.
Regarding General Data Protection Regulation (GDPR) see this
OpenAI API
The OpenAI Cookbook (a GitHub repository) shares example code for accomplishing common tasks with the OpenAI API.
ChatGPT does not do math or any other form of evaluations. Please read any of the many post talking about math. Update 02/24/2023 ChatGPT now allows plugins such as a Wolfram Alpha plugin, so this is not so much of an issue. Note at present plugins are accessible only for selected users, there is a waitlist.
ChatGPT often hallucinates, especially for references for research such as papers and DOI.
ChatGPT is a research preview and that conversations should be saved independently of the site. Do not take for granted that conversations in the left menu will always be there. (ref)
If ChatGPT stops before a answer (completion) is done just ask it to continue. (ref 1) (ref 2)
If ChatGPT often replies with “Too many requests in 1 hour. Try again later.” then consider upgrading to ChatGPT Plus. (ref)
If using ChatGPT with Chrome and the page is not correctly presented/formatted try Ctrl+F5
After several minutes of inactivity on a page the connection to the server will timeout. If you have not interacted with the page lately then click the browsers refresh button , do not use F5, to reestablish a connection. This will often update errors and messages.
Discourse sites use Askimet to detect spam. If you are a new user and paste in a message then click send it will most likely get flagged by Askimet as spam because it was entered to quickly and considered spam that was generated and not typed in by hand.
Giving thanks
A better way to say thanks than to create a reply is to click the heart at the bottom of a reply.
This tells the person that you liked the reply without requiring the person to read another post.
It also shows others that
the reply is useful
this person is giving useful information
Hearts are like the currency of Discourse forums. While you can’t actually spend them they do count toward maintaining trust level 3, so please consider clicking a heart when giving thanks.
Creating links (New user - Trust Level 0)
New users do not have the ability to post links on this Discourse forum. Yes most Discourse forums allow new users to post links but this site was configured to disallow that.
It takes about 12 minutes to get to Trust Level 1 which does allow a user to post links on this Discourse forum.
To get from Trust Level 0 (New user) to Trust Level 1 (Basic user)
My understanding is that on June 16, 2023 all those with ChatGPT plus and on the waitlist were given the ability to install plugins and granted the developer options; regular ChatGPT users are still granted access from the waitlist. Those joining Plus and/or signing up for the waitlist after June 16, 2023 still have to wait on the waitlist. (ref)
Those with ChatGPT plugin developer access seeking developer access for their colleagues will still have to have their colleagues join the waitlist. (ref)
Click the icon then enter a message. My understanding is that you will be asked for an email address then the OpenAI staff will contact you via email. I hear it can take weeks before being contacted but remember that this is one of the fastest growing apps ever, please be patient.
. Please search for a similar topic before posting as many post on this site are very similar and often include the needed information in the topic.
, do not use F5, to reestablish a connection. This will often update errors and messages.
at the bottom of a reply.