Why can’t my account upload documents?

ChatGPT Bugs
1

I tested my friend’s account on the same hardware, software, and network environment.
As a result, only my account has this problem!

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11 Likes
2

Having the same issue here.

4 Likes
3 
{"file_id":"file-RZEr4BCgkukLMNmcPsStmP","event":"file.processing.started","message":"Start processing file: ******.pdf","progress":0.0,"extra":null}
{"file_id":"file-RZEr4BCgkukLMNmcPsStmP","event":"file.processing.file_ready","message":"File file-RZEr4BCgkukLMNmcPsStmP ******.pdf is ready to download","progress":20.0,"extra":null}
{"file_id":"file-RZEr4BCgkukLMNmcPsStmP","event":"file.indexing.error","message":"Error attaching files ******.pdf for retrieval: Value after * must be an iterable, not int.","progress":null,"extra":null}
4

Yes, i have same issues. problem to upload the document

5

I also have same issues upload the pdf files

6

Same. Probably a problem from the company

7

Having the same issue. Was working fine then suddenly stopped.
Thought I reached the storage capacity, but I created another account and having the same issue :rage:

8

Same thing for me, I can’t even analyze and create pictures

9

I also have the same issues uploading the pdf files. any updates? no one posts it on twitter or here.

1 Like
10

这真是太糟糕了我也遇到了这样的问题!!!

11

Same issue from Australia!

1 Like
12

Same, I’m so angry, fvking stupid thing waste our time

13

Some sort of system outage. I had been uploading documents just prior and then I tested it on multiple browsers and multiple machines. My guess is they ran some updates expecting this to be a low use period because of Thanksgiving. They will get it back up soon I bet.

14

I hope so​:smiling_face_with_tear::smiling_face_with_tear::smiling_face_with_tear:. . . . . . . . . . . .

15

Same issue here as well. Does anyone knows the reason? or is there a work around?

16

Many people are having this problem.

1 Like
17

Yeah same issue here in Australia

I have tried everything from browsers to computers to mobile devices … same issue
Only thing left is that its on the server side … unfortunately we have to wait for them to fix it

1 Like
18

In Miami, it is the same; I can’t upload documents.
:sweat: :sob:

19

is the issue still happening for everyone else? I can copy and paste screesnhots but uploading pdfs and ppts seems to be a problem.

20

I am experiencing the exact same symptoms. It’s really annoying.