Oaistatic seems to serve NextJS assets.
To possibly solve this issue disable any ad blocker like uBlock Origin.
Still I canât access to the site for about 1 dayâŚ
Any update guys, still does not work for a day
Here is a test for you to try to see why ChatGPT isnât loading completely.
This is one of style sheets that is currently loaded by ChatGPT from a new OpenAI web domain for hosting assets:
https://cdn.oaistatic.com/_next/static/css/27dc37929106858f.css
If you click on it, you should retrieve a lot of web site CSS code that looks like this. ChatGPT needs its code:
@font-face{font-display:swap;font-family:Signifier;font-style:normal;font-weight:400;src:url(https://cdn.openai.com/common/fonts/signifier/signifier-light.woff2) format(âwoff2â)}@font-face{font-display:swap;font-family:Signifier;font-style:italic;font-weight:400;src:url(https://cdn.openai.com/common/fonts/signifier/signifier-light-italic.woff2) format(âwoff2â)}@font-face{font-display:swap;f
If the file name is later changed or you use a nonexistent file name, you should get this result from the delivery network site:
<Error>
<Code>BlobNotFound</Code>
<Message>
The specified blob does not exist. RequestId:d7263c...
Check to see what kind of result you get. If ChatGPT doesnât work, likely that doesnât work. Instead what do you see??:
- Is it like the site doesnât exist? The same as going to a made-up website? You must pursue DNS solutions to get the right site IP address;
- Is there an error message from some security page or other block? You need to pursue fixing firewall software on your PC, or firewall policies of your network provider.
Corresponding Solutions:
- You must find out whoâs keeping you from loading the domain name because it is âtoo newâ. Or you must change your network connection to a non-blocking DNS server [(like Cloudflareâs
1.1.1.1and restart network,ipconfig /flushdnsto refresh). - You must find who or what is blocking ChatGPTâs pages from loading when you have the right DNS IP address lookup.
Advanced users can use a web browserâs developer tools to monitor page load errors.
(info) The new cdn.oaistatic.com domain is:
- Behind a Cloudflare firewall (that doesnât block unless youâre a bot)
- A âcdnâ. From the domain name, which would typically mean this points to a content delivery network service, that can have copies of the server data distributed throughout the world.
This is the IP lookup for the domain showing its Cloudflare protection:
| Type | Description |
|---|---|
| Source Registry | ARIN |
| Net Range | 104.16.0.0 - 104.31.255.255 |
| CIDR | 104.16.0.0/12 |
| Name | CLOUDFLARENET |
I hope this leads you down the right path to get ChatGPT loaded completely and chatting again.
(ultimately, OpenAI might not have realized that security products block newly-registered domain names)
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I donât know why do not solving the problem , Could you please fix the bug ?
Same here, although the mobile app works just fine, so the system isnât âdownâ per se. Just canât login via any browser session at all.
UPDATE: I switched my DNS to Google as a test and did a flushdns on my Mac and now Chat GPT loads just fine on everything - so thatâs what the issue is if anyone else is having the problem. Try a different DNS.
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If you canât reach the page (some ChatGPT web code) - neither can ChatGPT.
Here are progressive workarounds, for the technically-minded with administrator access to their computer:
- Network connection settings, adapter IP address, change DNS server to 1.1.1.1 (a DNS provided by Cloudflare);
- manually insert a lookup mapping for
cdn.oaistatic.comto104.18.10.177in your systemâs hosts file; - console command: ipconfig /flushdns;
- disengage third-party firewall security products (some come with antivirus)
- connect by alternate Wifi hotspot or mobile tether that doesnât use a company proxy or firewall with a restrictive policy.
If these steps are without meaning to you, then ask ChatG⌠oops, Google.
1 Like
Same for me from few days:
Free Research Preview. ChatGPT may produce inaccurate information about people, places, or facts. ChatGPT August 3 Version
Paid user.
Location: India.
In mobile it is just working fine, both are connected to same wifi.
Temporary fix: Downloaded Firefox and it is loading just fine for me.
I have the same problem.
I canât login. I pay for my account. Any solution?
Is there any link I can use to cancel my subscription? I canât get on at all and itâs not going to be fixable as Iâm using a work VPN.
Iâm guessing Iâll have to find an alternative device to do it?
You can scroll up through a mere 10 posts and try a single troubleshooting step there.
I canât stop by your house to work on your computer today.
I happen to use nextdns. I checked the logs and oaistatic was blocked due to it apparently being an NRD - Newly Registered Domain. I put it on the allow list, and ChatGPT started working again.
ChatGpt just says "Free Research Preview. ChatGPT may produce inaccurate information about people, places, or facts. ChatGPT August 3 Version. "
I am a paid user. Location is Japan.
I fixed this by updating my NextDNS service to allow cdn (dot) oaistatic (dot) com, and flushing the DNS cache with (Iâm on macOS):
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
Everything went back to normal after that.
1 Like
Same as everyone else. Tried flushing DNS, Cache etc.
Tried different browsers. The fact that there is zero reply from OpenAi means that it is pointless being a paid user
I am getting the same message and have for several daysâŚ
Free Research Preview. ChatGPT may produce inaccurate information about people, places, or facts. ChatGPT August 3 Version
Cleared my DNS cache and changed browsers and nothing helped.
I have the same issue, I canât use it for some days. Please fix it!
Hi All,
This is more of YMMV type of thing; I am behind an organization firewall (Palo Alto Firewall). So if you are having this issue at your home network I would advise this recommendation will NOT resolve your issue.
Sorry for the (dot), this system will not let me post links as I have a new account.
Chat(dot)openai(dot)com is trying to connect to cdn(dot)oaistatic(dot)com. Someone at cloudflare or chatgpt decided to use a new FDQN however the Palo Alto is detecting that as a newly registered domain (registered on 2023-09-18 according to whois lookup) and if your organization chooses to they can âsinkholeâ any newly registered domain as âmalware/spywareâ. Thus, what you need to do. You need to create a âFirewall ticketâ within your organization asking "cdn(dot)oaistatic(dot) comâ to be not sinkhole. If they deny your request your only option is to wait 32 days when âcdn(dot)oaistatic(dot)comâ is no longer a ânewly registered domainâ classification. To expedite the work for your firewall team, please copy and paste the following,
Go to objects > Security Profiles > Anti-Spyware. Then click on the default profile your org is letting your users leave on. In the âDNS Exceptionsâ add âcdn(dot)oaistatic(dot)comâ.
Other questions,
My org doesnât have a Palo Alto Firewall could I have the same issue? Possible again YMMV, but because there is so many firewalls out there, I canât confirm. A good indicator is you can access that website on a different computer on a different network WITH VPN turned off. You can still create a ticket asking your IT/Firewall team to confirm.