Dear ChatGPT Help Team,
I use your API and am honored to be a Plus user.
As an avid ChatGPT user, I respect and appreciate your community guidelines.
Your system has given me great convenience and improved my work efficiency. As a developer, I’m also actively working on add-ons for the community, hoping to benefit more users and promote CHAT GPT.
However, today I suddenly received an email about suspending the account. I wonder if there is some misunderstanding. I hope your team can reply to my email.
Уважаемая команда поддержки ChatGPT: Я использовал ваши API и считаю честью быть пользователем your Plus. Как лояльный пользователь ChatGPT, я уважал и ценил ваши рекомендации сообщества. Ваша система предоставила мне большое удобство и повысила эффективность моей работы. Если запрет с моей учетной записи будет снят, я сменю пароль и включу двухфакторную аутентификацию, чтобы избежать несанкционированного доступа и неправильного использования. Не могли бы вы восстановить мою учетную запись? или, пожалуйста, сообщите мне, что мне необходимо предоставить любую дополнительную информацию. Спасибо Моей учетной записи: <removed by moderator>
I hope this message finds you well. I am writing to bring to your attention an issue I encountered today regarding the deactivation of my ChatGPT account. As a new member, I recently subscribed to the paid Plus plan and have been using ChatGPT extensively as an indispensable tool for my work over the past two days. However, I received a notification this morning stating that my account does not exist due to either deletion or deactivation.
I want to emphasize that I did not request the deletion or deactivation of my account, and I believe this may be an unintended error. ChatGPT has become an integral part of my workflow, significantly enhancing my productivity and assisting me with various tasks and projects. Thus, I am eager to have my account reinstated as soon as possible.
I understand that technical issues can arise, and I have full confidence in the OpenAI team’s commitment to providing reliable and efficient services. Therefore, I kindly request your assistance in investigating this matter and restoring my account at the earliest convenience. If any further details or information are required from my end to resolve this issue, please let me know, and I will be happy to provide them.
Thank you for your attention to this matter, and I greatly appreciate your prompt assistance in restoring my ChatGPT account. I look forward to your reply and to continuing to benefit from the exceptional capabilities of OpenAI’s ChatGPT.
I have the same problem, see if you can restore it for me. The account has been used all the time. Why was it suddenly blocked yesterday, and many work materials and records are gone. Please help me restore it as soon as possible! Because of work needs, I registered two The pro accounts are: <removed by moderator> and <removed by moderator>, if you can’t help me, stop
Hello, I found out this morning that I have an message showing my account having it deleted or deactivate
is there any way for you guys to restore it? That would be very much of help thank you
email : morwen317@gmail.com
My account is unavailable, showing the message “You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .”
How to restore it?
My account: [my email]
Oops!
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com.
I received your email from noreply@tm.openai.com saying that you have identified suspicious activity on my account. However, I only use GPT to assist my research work, such as discussing theory, polishing languages, generating frameworks and code support, etc. I haven’t done anything to defraud or threaten the security.
Can you help me check and restore my account? thank you.
It has been months and my account is still deactivated/deleted. I never broke ToS or asked for this? I have contacted OpenAI via mail, bot, Twitter and this forum.
Is this truly the support the experience with OpenAI support? My account is just randomly gone and I can’t do anything about it?
Dear ChatGPT Help Team:
I used your APIs and feel honored to be your Plus user.
As a ChatGPT’s loyal user, I respected and appreciated your community guidelines.
Your system gave me great convenience and improved my work efficiency.
If the ban of my account is removed, I will change the password and enable two-factor authentication to avoid unauthorized access and misuse.
Would you please restore my account? or please inform me that there are any additional information I need to provide.
same here , since more then 6 weeks i try to get support, it feels like I just get the recommendation from the help page. I tried everything nothing helps.
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com.
My account：[my email]
I don’t know what happened. I need to restore it. Thank you very much.
At the bottom right on https://help.openai.com is a message icon. Click the icon then enter a message. My understanding is that you will be asked for an email address then the OpenAI staff will contact you via email. I hear it can take weeks before being contacted.
Click the icon then enter a message. My understanding is that you will be asked for an email address then the OpenAI staff will contact you via email. I hear it can take weeks before being contacted.