You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com

Hello Openai, I started from the birth of GPT 3.5 and transitioned to the current GPT 4.0. At present, GPT 4 has occupied a large part of my work and life. I hope to continue to use him. I use it in violation of the terms of use and content policy. Inadvertently, and the problem of my work area, but I will not upload any content with sensitive information to affect you, my time is 9:00 in the morning, and I feel very sad to learn that the news of being banned, I hope it can be lifted The ban on my account, I still want to continue to use openai, I like it,My account: linqi629@gmail.com

I have used my account for about 6 months, I haven’t take any action violated the rules. Just the normal chat or search with GPT. Why is my account banned?! The chatting history are all my private data, you can just block my access to my data in this ways. This is too rude !!!

You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com.

Dear ChatGPT support team,

I am a user of Chatgpt Plus. I encountered the same problem “You do not have an account because it has been deleted or deactivated”.

Please help me to solve this problem.

My account email: dmytrolys@gmail.com

The same problem, You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com . I’ve just subscribed to plus, open my account or get my money back please. account:dj17649830330@gmail.com

I subscribed to plus and it worked the other day, but it didn’t work when I logged in today. ‘You do not have an account because it has been deleted or deactivated. If you believe this was an error’, can you help me recover? It contains some of my work content, thank you very much!
Account: acquaintant@outlook.com

I don’t understand why this problem has suddenly appeared.
My account is suddenly unavailable, shows the message “You do not have an account because it has been deleted or deactivated” Please find out what the reason is and how to restore it, thank you very much.
plz

Dear Sir or Madam,
I am writing to appeal the cancellation of my ChatGPT Plus subscription and request that my access be reinstated immediately.
I was surprised and dismayed to receive your email notifying me that my account has been canceled due to “suspicious activity.” I have been using the ChatGPT Plus service responsibly and have not engaged in any fraudulent behavior. My subscription fees were paid properly and on time. There must be some mistake in your fraud detection system to have flagged my account incorrectly.
As a paying customer, I expect a certain level of service and reliability. Having my access abruptly cut off without cause has caused me considerable inconvenience and frustration. I kindly ask that you reactivate my ChatGPT Plus subscription right away so I can continue to benefit from your services.
Should there be any legitimate concerns with my account usage that I need to address, please inform me directly. I am happy to work with you to resolve any issues to ensure my access remains secure and uninterrupted going forward. However, at this time, I do not believe I have done anything to warrant cancellation of my paid subscription.
I appreciate your prompt attention to this matter and look forward to having my ChatGPT Plus access restored. Please let me know if any further information is needed from me. I remain,
Yours sincerely, My account : joannaeljabbour1999@gmail.com

I don’t understand why this problem has suddenly appeared.
My account is suddenly unavailable, shows the message “You do not have an account because it has been deleted or deactivated” Please find out what the reason is and how to restore it, thank you very much.
plz

1 Like

Dear ChatGPT Help Team: I am honored to be your Plus user. As a loyal ChatGPT user, I respect and appreciate your community guidelines. Your system has brought me great convenience and improved my work efficiency. If my account is unbanned, I will change my password and enable two-factor authentication to prevent unauthorized access and abuse. Can you restore my account? Or please let me know any other information that needs to be provided.
Thank you for my account: hongwei.yu1@otlook.com

I am writing to appeal the termination of my ChatGPT Plus subscription. I believe this action was taken in error and respectfully request that my account be reinstated.

I have been a loyal customer of ChatGPT Plus and have always used the service appropriately and ethically. I do not engage in any fraudulent or suspicious activity, and take privacy and security very seriously.

Unfortunately, your fraud detection system seems to have falsely identified activity on my account as suspicious. I understand the need to prevent actual fraud and abuse, but terminating my account was an incorrect course of action that has cut off my access to a valuable service.

Please reinstate my ChatGPT Plus subscription immediately so I can continue using the service as intended. I remain committed to following all terms of use and ensuring my activity complies with your policies.

my account: <removed by moderator>

If there are any questions I can answer or additional details I can provide to resolve this issue, please let me know. I hope we can work together to rectify this error promptly.

Thank you in advance for your understanding and cooperation. I look forward to hearing from you regarding the reinstatement of my account.

The same problem, You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com . I’ve just subscribed to plus.

Dear OpenAI Community,

I hope this message finds you well. I am writing to bring to your attention an issue I encountered today regarding the deactivation of my ChatGPT account. As a new member, I recently subscribed to the paid Plus plan and have been using ChatGPT extensively as an indispensable tool for my work over the past two days. However, I received a notification yesterday stating that my account does not exist due to either deletion or deactivation.

I want to emphasize that I did not request the deletion or deactivation of my account, and I believe this may be an unintended error. ChatGPT has become an integral part of my workflow, significantly enhancing my productivity and assisting me with various tasks and projects. Thus, I am eager to have my account reinstated as soon as possible.

I understand that technical issues can arise, and I have full confidence in the OpenAI team’s commitment to providing reliable and efficient services. Therefore, I kindly request your assistance in investigating this matter and restoring my account at the earliest convenience. If any further details or information are required from my end to resolve this issue, please let me know, and I will be happy to provide them.

Thank you for your attention to this matter, and I greatly appreciate your prompt assistance in restoring my ChatGPT account. I look forward to your reply and to continuing to benefit from the exceptional capabilities of OpenAI’s ChatGPT.

Best regards,

My account:fz.rong@protonmail.com

I don’t understand why this problem has suddenly appeared.
My account is suddenly unavailable, shows the message “You do not have an account because it has been deleted or deactivated” Please find out what the reason is and how to restore it, thank you very much.

My account was chatgpt plus account and I don’t understand why this problem has suddenly appeared.
My account is suddenly unavailable, shows the message “You do not have an account because it has been deleted or deactivated” Please find out what the reason is and how to restore it, thank you very much.
My account: <removed by moderator>

Dear ChatGPT Help Team:
I’m writing to ask for help with my ChatGPT (also GPT-4) account.
I don’t understand why this problem has suddenly appeared:My account is suddenly unavailable, showing the message “You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com 1.”
I just subscribed to plus and GPT-4 last month. So I am really nervous on my account and the money (if it will continue to deduct payments from the bound credit card).
Please help me find out what the reason is and how to restore it, thank you very much!

My account: <removed by moderator>

Many thanks in advance!

Dear OpenAI Community,

I am writing to bring to your attention an issue I encountered today regarding the deactivation of my ChatGPT account. As a chatGPT member, I recently subscribed to the paid Plus plan and have been using ChatGPT extensively as an indispensable tool for my work over the past two days. However, I just logged into the chatGPT APP on my iPhone, and my account was told to be suspended or deleted. I was very surprised, because I have always been a loyal user of openAI, and he has brought a lot to my work help.

I want to emphasize that I did not request the deletion or deactivation of my account, and I believe this may be an unintended error. ChatGPT has become an integral part of my workflow, significantly enhancing my productivity and assisting me with various tasks and projects. Thus, I am eager to have my account reinstated as soon as possible.

I understand that technical issues can arise, and I have full confidence in the OpenAI team’s commitment to providing reliable and efficient services. Therefore, I kindly request your assistance in investigating this matter and restoring my account at the earliest convenience. If any further details or information are required from my end to resolve this issue, please let me know, and I will be happy to provide them.

Thank you for your attention to this matter, and I greatly appreciate your prompt assistance in restoring my ChatGPT account. I look forward to your reply and to continuing to benefit from the exceptional capabilities of OpenAI’s ChatGPT.

Best regards,

My account: <removed by moderator>

I really don’t know which of your rules I have violated. I have been using the service steadily and have not done anything illegal. Can you understand my account behavior and help me restore my account?

Dear OpenAI Support Team,
I recently paid for a ChatGPT Plus subscription. Today I found this message: “Oops!
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com.” Can I please restore my account?
My account: <removed by moderator>
Many thanks in advance!

I don’t understand why this problem has suddenly appeared.

My account is suddenly unavailable, showing the message “You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .”

Please find out what the reason is and how to restore it, thank you very much.
Many thanks in advance !
My account [[my email]]

I’m a teacher and don’t know why my account was suspended, I’ve been actively using ChatGPT correctly and it’s useful. I think artificial intelligence is an epoch-making tool, and your company has been encouraging more people to use it,
Please check if my account has been suspended by mistake, it is necessary for work, thank you very much

My account: <removed by moderator>