I’ve received an email that OpenAI API Invoice Payment Failed. I tried two payment methods, with a master card and a Visa card respectively. However, neither of them could work. In the last Month, I payed the Chatgpt plus subscribe successfully with $20. However, with the same card and same informa…

Hey folks, please reach out to our support team at https://help.openai.com , they are the best resource to help with this! Thanks for being patient and sorry for the hassle here.

Flagged to the team to take a look. Stay tuned for more details!

This should be resolved for most people right now, we had some changes on our side that were inadvertently effecting the API. If you are still having issues, we will have one last change coming very soon which should fix the issue completely. Sorry for the hassle!

Not a problem, it looks fixed on my end. Thank you for the attention! I can imagine things are busy and very much appreciate it.

hi there, this issue has been persistent and just tried, still seems not resolved Chatgpt plus payment processed fine, but when I attempted to pay for API it not going through.

Fixed for me too, thank you very much!

[Screenshot 2023-04-15 135810] It’s been more than 2 months, sometimes I try to pay, but it still doesn’t work, I have used many different credit cards in my country or a friend’s card in the US, but they are all blocked. refuse. Please help me so I can develop an educational app for kids in my co…

I still can not pay, is there any update now? my deadline is 22th Apr

Same here, US person in the US, US card, get declined without reason, contact bank, bank said the transaction never went through. Fix your shit OpenAI, why you guys can invent ChatGPT but can’t fix the Stripe integration?

New findings, if you guys are using WeWork WiFi, try to disconnect from WeWork WiFi and use your Phone’s hotspot, and turn off iCloud private relay. Apparently OpenAI has beef with WeWork and banned all WeWork WiFis

Why can't pay the billing

API

gnowem0910 April 14, 2023, 1:44am 21

Please fix this issue as soon as possible. I still cannot make the payment.

Payment credit card declined

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Why can't pay the billing

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