What is this 'error 409' and why is it impossible to log in to any of openai's links to its chat product using password managers

ChatGPT Bugs
1

Cannot under any circumstances log in to this organisation’s chatgpt product domain from any route.

Attempting to do so simply returns this ‘409 error’ consistently.

Oops, an error occurred!
Route Error (409 ): {
  "error": {
    "message": "Invalid client. Please start over.",
    "type": "invalid_request_error",
    "param": null,
    "code": "invalid_state"
  }
}

their support simply regurgitates the same vanilla fixes every time this is raised.

'We apologize to hear that you’re having trouble accessing your account. To resolve this issue, we recommend following the troubleshooting steps outlined in this article.

Here are some steps you can try:

Refresh your browser’s cache and cookies.

Make sure you are using the correct authentication method. If you’re logging in with a user ID and password, double-check that the credentials are entered correctly, including the spelling.

*If you originally signed up using Google, Apple, or Microsoft authentication, please try logging in with the same provider. For example, if you initially signed up with your Google, select **"*Continue with Google" on the login screen’

Has anyone here experienced and identified the issue causing this bug.

1 Like
2

I’ve had the same problem

3

I had the same problem. It persisted despite clearing the website cache and reloading the page.

My Fix:
I have no explanation why this worked but when I clicked on the Sign In button at the top right of this help page, I was redirected to a new tab that allowed me to successfully log in to ChatGPT without the error. The URL is identical to the general ChatGPT login so I can’t explain why this worked.

I am using Firefox ver. 128.9.0esr + Linux

3 Likes
4

Worked for me as well, thanks heap

5

i also had this error when i’m using firefox on linux and i use app extension page sidebar to have chatGPT in sidebar

6

I used it and was able to log in to this community.. but not in the actual ChatGPT… “page”