Unable to log into ChatGPT online!

ChatGPT Bugs
64

Here is a test for you to try to see why ChatGPT isn’t loading completely.

This is one of style sheets that is currently loaded by ChatGPT from a new OpenAI web domain for hosting assets:

https://cdn.oaistatic.com/_next/static/css/27dc37929106858f.css

If you click on it, you should retrieve a lot of web site CSS code that looks like this. ChatGPT needs its code:

@font-face{font-display:swap;font-family:Signifier;font-style:normal;font-weight:400;src:url(https://cdn.openai.com/common/fonts/signifier/signifier-light.woff2) format(“woff2”)}@font-face{font-display:swap;font-family:Signifier;font-style:italic;font-weight:400;src:url(https://cdn.openai.com/common/fonts/signifier/signifier-light-italic.woff2) format(“woff2”)}@font-face{font-display:swap;f

If the file name is later changed or you use a nonexistent file name, you should get this result from the delivery network site:

<Error>
<Code>BlobNotFound</Code>
<Message>
The specified blob does not exist. RequestId:d7263c...

Check to see what kind of result you get. If ChatGPT doesn’t work, likely that doesn’t work. Instead what do you see??:

  • Is it like the site doesn’t exist? The same as going to a made-up website? You must pursue DNS solutions to get the right site IP address;
  • Is there an error message from some security page or other block? You need to pursue fixing firewall software on your PC, or firewall policies of your network provider.

Corresponding Solutions:

  1. You must find out who’s keeping you from loading the domain name because it is “too new”. Or you must change your network connection to a non-blocking DNS server [(like Cloudflare’s 1.1.1.1 and restart network, ipconfig /flushdns to refresh).
  2. You must find who or what is blocking ChatGPT’s pages from loading when you have the right DNS IP address lookup.

Advanced users can use a web browser’s developer tools to monitor page load errors.

(info) The new cdn.oaistatic.com domain is:

  1. Behind a Cloudflare firewall (that doesn’t block unless you’re a bot)
  2. A “cdn”. From the domain name, which would typically mean this points to a content delivery network service, that can have copies of the server data distributed throughout the world.

This is the IP lookup for the domain showing its Cloudflare protection:

Type Description
Source Registry ARIN
Net Range 104.16.0.0 - 104.31.255.255
CIDR 104.16.0.0/12
Name CLOUDFLARENET

I hope this leads you down the right path to get ChatGPT loaded completely and chatting again.

(ultimately, OpenAI might not have realized that security products block newly-registered domain names)

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