Stuck on Organization Verification

[NelsiaDeveloper]

I completed the organization verification process (12 hours ago) and the page confirmed it was successful. However, in my OpenAI settings the organization still appears as not verified. When I open the verification link again, it shows “session expired” and does not allow me to proceed or retry.

API Error:Your organization must be verified to use the model gpt-image-1. Please go to: https://platform.openai.com/settings/organization/general and click on Verify Organization. If you just verified, it can take up to 15 minutes for access to propagate.

[NelsiaDeveloper]

Was trying to resolve this issue by adding a new member - the link has become invalid “verify?inquiry-id=undefined”

[cataluna84]

I am facing the same issue. Tried the e-mail, but no positive response

API Organization Verification

When I try to verify my organization by clicking “Verify Organization“ button, I’m redirected to a page in withpersona.com that says: Organization could not be verified We were unable to verify your organization at this time Previously, I was able to verify my ID and my face successfully and even get the message of “success verified” on my mobile, but after that, the process stopped. Any idea how I can regenerate the link or talk to a human support person to fix it? The bot is useless. @OpenA…

[NelsiaDeveloper]

“We recently fixed an issue affecting verification. Please try verifying your organization again.“ - Surprising - Still same issue.

[NelsiaDeveloper]

System Down

[twopic]

Hey, I have the same problem. I went through the steps in verifying my company. And they still won’t let me have access to gpt-5.

[rene.macon]

I have exactly the same problem! Would be nice someone could help.

[rocinante]

long shot, maybe reach out to @theo on X to make a video about this?

[nNulu]

Same here in South Korea. Too bad

[OpenAI_Support]

Hi everyone! We just fixed the latest org verification issue. If you're still unable to get verified, please retry clicking “Verify Organization” and let us know how it goes. Thanks for your patience here.

[rocinante]

guys this IS NOT SOLVED for everyone, still waiting here and trying again gives me the 90 day warning.

[vb]

There have been more reports about verification issues and the team has deployed another fix.
Please let us know in the topic linked below if you are still running into problems:

"Verify Organization" Issue

I have attempted to verify my organization with Persona, yet during the verification process it seems an issue has been caused and Persona cannot successfully verify me: [image] When I do go back and press the refresh link button, nothing happens: [Screenshot 2025-08-12 at 9.13.09 AM] This is because as you can see, the request actually returns a 400 error every time: [image] I have attempted to contact OpenAI support numerous times but simply getting a bot response back, could anyone n…