I was getting the same error when I switched over to the paid account no matter how high my quota was it would stop working and give me that same error once it reached $18 I was no where near the $120 cut off and still getting the error and they increased the amount the next month to $300 and I kept trying to explain that I was a paid customer so it should be working and I am no was no where near the quota and we were near the release of my app to the google play no one was answer my questions tried using the chat and email and they kept send me the link to fill out the form to increase my quota and not getting that its been stopping after $18 so it didnt matter My account quota was increased ton$1000 and tried changing api still didnt work had to cancel paid account and had my husband sign up for an account and trying to get quota increased and no one from open ai is getting back to us and its been weeks keep trying to chat and they keep sending us the form to increase the quota. How do you get in touch with some one live with open ai? With out having to wait for an email repsonse back?
This was last month before I canceled my paid account.It alwasts crashed for me on a billing cycle everytime I would make my monthly payment it would give me the error and my api calls were useless. I just released my app to google play so hoping this can be addressed or to hear back from someone from Open AI soon
Its almost impossible to get a response from someone and when they do I feel they dont read my messages and just send me articles or a link to a form to increase the quota then they never increase it very much Screenshot_20230701_233623_Chrome|225x500