Openai Api Error "The server had an error while processing your request. Sorry about that"

[heathercosimini]

Plus Account receives this error: "openai.error.RateLimitError: Your account is not active, please check your billing details on our website."

I was getting the same error when I switched over to the paid account no matter how high my quota was it would stop working and give me that same error once it reached $18 I was no where near the $120 cut off and still getting the error and they increased the amount the next month to $300 and I kept trying to explain that I was a paid customer so it should be working and I am no was no where near the quota and we were near the release of my app to the google play no one was answer my question…

This was last month before I canceled paid services it was happening for months with out any help and they kept increasing my quota rate limit was no where close to being met either it crashed every billing cycle when I made the payment for the previous month