Error code 429, how to solve this problem even if I have pay plan acount

API
1

Hey,
I have an openAI Plus account.
I am trying to develop an application that will use the openAi API, I set the API-KEY as required, and when I try to send a request to my application I encounter error code 429 with the following details:

Error code: 429 - {‘error’: {‘message’: ‘You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.’, ‘type’: ‘insufficient_quota’, ‘param’: None, ’ code’: ‘insufficient_quota’

what should I do ?

2

I am facing same issue too. I recharged with 5$ in january, then only used .02$. Now when I tried again, it returned me the same error as OP. I also tried creating new api key as well as project api key.

3

Welcome to the Forum!

It sounds like you are referring to your ChatGPT Plus subscriptions. Note that ChatGPT and the API are different products and are treated differently from a billing perspective. In order to start using the API you need to load a minimum of $5 to your developer account. You can do so under Settings > Organization > Billing on the developer platform.

1 Like
4

Welcome to the Forum!

Can you please confirm that your $5 are still shown as valid on the usage dashboard? Did you pay in the $5 with your own money or are you referring to the free credits that used to be granted by OpenAI? If the latter, then these have likely expired after six months.

5

Hi. I can still see remaining 4.98$ in my dashboard. I remember recharging with 5$ in around early this year, and used 0.02$ from it.

6

Should still be there then unless it was the free $5 which likely expired.

7

I am pretty sure I recharged with new top-up, but still how do I verify? I can see on my dashboard the remaining $4.98

8

Screenshot from 2024-07-17 22-20-59
Screenshot from 2024-07-17 22-20-59973×255 16.4 KB

For your reference

9

That’s not 100% sure … :wink:

https://platform.openai.com/organization/usage

Are you looking there? It should differentiate between credits you got free and ones you bought…

10

Screenshot from 2024-07-17 22-25-41
Screenshot from 2024-07-17 22-25-411169×422 26.9 KB

Updated screenshot. Please have a look.

11

Thanks.

What calls are you trying to make?

Are you aware of the rate limits?

https://platform.openai.com/docs/guides/rate-limits

Might try minting a new API key too… Let us know…

12

Thanks for replying, I am trying use chatcompletition.

def chat_gpt(prompt):
    time.sleep(10)
    response = client.chat.completions.create(
        model="gpt-3.5-turbo",
        messages=[{"role": "user", "content": prompt}]
    )
    return response.choices[0].message.content.strip()
  1. I have tried creating new key. It was the same for me.
  2. Yes, I am adding enough sleep to avoid rate limit.
13

Hrm. Yeah, if you’re sure you have credits, you’ll need to reach out to help.openai.com