I subscribed to OpenAI ChatGPT Plus on February 28th and my subscription expired yesterday. Today, I tried to renew my subscription using the same Visa card that I used before, and the payment went through successfully. However, when I try to use the service, I am still prompted to upgrade to a Plus user.
anyone know what’s going on?
would appreciate any help or advice on this issue.
I am also in the same situation. I just completed the payment, and cannot use it 
Same here, I have a few friends who are in the same situation.
I am in a similar situation, I think my subscription ended on the 24th March, but I didn’t realize it until the 29th. Upon checking, it seems the auto billing failed, so I made the payment using the same card as I first subscribed. Payment went thru, the bank sent a message saying that payment was successful.
Then for the next 2 days, nothing. Nothing changes, I am still seeing the “Upgrade to Plus” section at the menu area. I still cannot choose which GPT engine to use.
I sent 2 messages to them using the chat function at the FAQ help page yesterday, no response yet. I just sent an email to support@openai.com few minutes ago. Awaiting response. Hopefully not a 404. 
Same here. In the manage subscription page, my current plan is even ChatGPT Plus Subscription, but I still cannot access the features of a plus account.
Me too, I hope the support team is not GPT but real humans 
Same here.
I paid 2 times thinking it was an error, but both times they took my money($40!), and I never upgraded. I emailed them, they never responded, and I want to sue them.
If anyone has solved the problem, please let me know.
I also have the same problem. I paid for it but it still no plus feature.
Same problem here, I hope they adress this issue.
Same problem here - paid twice and couldn’t get the upgrade.
Same here
I paid twice and both tine they took money 40$ and email like them like everyone, nothing change after 24 hours, hope they answer this issue
@ fyockvfdauseop as you are first person is in this topic I wonder if any thing change for you or same status?
That’s even more strange I’m still free plan
Same here. Haven’t heard from the support team yet.
Nothing changes, still the same
Hi!
Same thing to me! It still says Upgrade to Plus
Ah. Same issue with me. Been following up with them but no response. Idk what is wrong. A nice way to get in the money.
I don’t think posting here will change a damn thing
Anyway.
I need this amazing technology with such bad support.
Well, I’ve started finding open AIs developers on Twitter, Discord and LinkedIn and messaging them
I recommend you do this.
to have a better impact
Have the same situation over here. It says the free plan, however, I was charged two days ago. No response from support@
Same problem! And I also download the invoice.