Same here! I’m down $40 bucks because my dumbass tried twice. I’ve emailed what I think is their support center, but still haven’t heard back. For context, I had access, but my monthly payment didn’t go through. I switched the card to pay it, but still just have access to the free version.
I have the Same issue with the system; I cant use it. I’m using it actively, and now most of my work stoped because of this stupid system. how its possible and AI company cant resolve the payment problem
Hey folks, sorry about the issue, we are aware that is has happened and can see it on our side, rest assured, it will be resolved. Please see our help center which has new articles on these issues: Billing | OpenAI Help Center along with steps to resolve them. I am going to close this thread for now as the support team is only available through the help enter.
Thank you all for being patient as we deal with this issue