Insufficient Quota Error on Paid Account with Available Balance

API
1

I searched for this topic and found that it happened previously and was resolved. But I’m experiencing the problem now. My usage dashboard shows 0 usage and I’m on a paid plan. And this 429 error just popped up when submitting one request…

2

Hi!

Can you take a look at this thread, and see if you see any similarities to your situation?

if not, sometimes you just need to refresh your API key.

3

You likely mean to say “I subscribe to ChatGPT plus”.

The pay-per-data-use API has a completely separate billing system where you must prepay for account credits.

Your balance. https://platform.openai.com/account/billing/overview

4

No, that’s not what I meant. I’m aware of the difference. I didn’t use the API in the past 3 weeks. Strangely, the dashboard doesn’t show anything for Feb.

I continue to encounter the insufficient quota error even after creating a new key.

5
  1. Check your prepaid account balance here; is it above $0.00?

https://platform.openai.com/account/billing/overview

  1. Were you using an API trial that expired? Check under the round graph to see any credits that may have deceived you:

https://platform.openai.com/usage

  1. Had you previously set a monthly limit that would be much lower than the full account allowance? You can check here for user input boxes under “usage limits” heading (but many are getting a new message instead of the user-configurable settings that may still exist at their prior settings)

https://platform.openai.com/account/limits

  1. Are you trying to call DALL-E 3 on a free trial? Does the error occur now on all requests as if your account is shut off?