I keep getting an error `You exceeded your current quota, please check your plan and billing details.` even though my account has sufficient credits

Hello. Hope you’re doing well.

Sorry, I am a newbie to using the API.

I have been trying to use the API, but I keep getting the following error: You exceeded your current quota, please check your plan and billing details.

I have $15 in my account. I do not have a GPT-4 subscription, but I was told that I don’t need one to work with the API.

I live in Egypt, if that is relevant to the information.

Any help would be much appreciated.

Attached are images showing my credit, usage, and the error.

12 Likes

I’m getting the same error. I’ve just added a credits and nothing helped.

4 Likes

Having the same issue. I noticed two hours ago that I have negative credit balance, so I put more and still getting “You exceeded your current quota, please check your plan and billing details.”

Upd: Account is on 5 usage tier, credit balance is positive for several hours and we didn’t do anything close to hitting the limit

3 Likes

Maybe you just hit the rate limit for your account?
Take a look at this page which may answer your question:

https://platform.openai.com/docs/guides/rate-limits?context=tier-free

Edit: this thread also deals with the same issue:

1 Like

same issue even i paid the 5 dollar credits still unable to make my first api request error 429 quota exceeded, is it something that i have to wait for 48 hours after making the payment?

3 Likes

Same issue here in Finland. Thought I was going crazy. Nothing I did resolves the issue. No usage 5 bucks on the account, I have done multiple different test scripts to test it. Nothing works.

“Error with API key: You exceeded your current quota, please check your plan and billing details.”

I have made new api keys, tried every possible work around. Nope. It is broke overseas I guess?

3 Likes

Keep getting the same error.

There is enough positive balance, so didn’t hit any rate limits. So must be a bug, associated with the beginning of the new month.

Please fix!

7 Likes

Hello, please fix this issue, i have enough credits, and cant use API:

You exceeded your current quota, please check your plan and billing details.

3 Likes

try to create a new api key, also make sure you have billing details, it worked for me, also make sure your request is written right.

2 Likes

I have the same issue, and nothing works (adding more money, updating all billing info, updating threshold and budget). What else can I do to debug this??

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Same issue here, i tried adding more money, updating all billing info, updating threshold and budget.

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Same here. Playground doesn’t work, money is on the account.

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May I ask if you are waiting a 48 hours to working this API?

1 Like

I had similar issue.
I just top up $20 and try to do simple query to gpt-3.5-turbo, but I got error insufficient quota.

Is there delay between the top up and quota allocation?

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This is what I want to said sir. It seems there are problem in integrate api. There are delay or needed to wait.

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no guys, I think that its not needed to wait 48 hours before having everything to work. Personally I’ve created the api kei and top up my balance all yesterday and I’ve got everything working since then. Please make sure to follow the quickstart really well. For me it has to be something with the api key variable and/or your api request.

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so you mustve made the payment on 30 nov right?, the dec 1 payments are suffering glitches ig…

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Yes agree with you. I have read many comments and it seems that the common factor in all these problems is payment today.

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I have the same issue. The account is 1 month old, I’ve upgrade tot Tier 2, I’ve added credit to the account and I still get this error. I’ve also reached out to support for help but all I get is some generic replies and hour long reply waiting time. I’ve been trying to solve this issue for 8h by now.

2 Likes

the thing is that I actually dont see any common factor anymore… Your code/api/balance where all ok ?

1 Like