Getting Started (complete with error)

Hi folks. This is my first post so please forgive my ignorance if I ask something silly.

I created an OpenAI account and created a key. It’s showing that I have used $0 of my $5 credit used. I’m just trying to run the first program on the quick start tutorial to make sure I have everything set up right. I’m getting the following error:

openai.RateLimitError: Error code: 429 - {‘error’: {‘message’: ‘You exceeded your current quota, please check your plan and billing details.’, ‘type’: ‘insufficien
t_quota’, ‘param’: None, ‘code’: ‘insufficient_quota’}}

So the message is pretty clear - but I have $5. I was previously getting errors relating to not finding the key when I put it in the .env file. So I registered the key as a system variable and the above message is what I now get.

Any help appreciated.


I had something like this happen and I read somewhere to recreate my Api Key.
The key I had was created when I had zero credit.
Hope this works for you.

Thanks jnyryan

I had tried a new key a couple of times and I’ve tried a new one just now to be sure. Getting the same error.

Hi Robbie,

I created my account and getting the exact same error as you. Please ping me if this gets resolved for you.


You might need to still fill out your billing info - ie a credit card. Let us know if that works…

Will do, utkarshs1994. I’m still having no luck at the minute.

Hi Paul

I’m a programming lecturer and constantly try/test new technologies to see how they might fit our curriculum, or indeed how our curriculum might need to change. I can’t supply billing information for testing purposes, and if it is a requirement then the OpenAI API would be out of the reach of our students.

Hi Robbie,

True! Billing information can’t be supplied for testing and initial exploration. I hope that they understand.

Any luck on this?


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The issue is that some users would rather create many accounts to get as many free credits as possible instead of paying once.

Thus we all are stuck in a situation where free trials come with limitations.

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Just wanted to mention that the suggestion by jnyryan worked for me, I added a billing card and also funds, and created a new api key. Thank you so much!!


I also added a credit card, funded my account, and created a new API key, but I still encountered the same error.

Any ideas?


Still no solution from my end folks. Universities and College’s might have to negociate some form of deal if we are ever to start using API’s like this with our students. Alas, it is difficult for an instructor like me to strategically plan courses without first having been able to test the technology.

And thanks for all your replies so far.

You can also check the conditions and solutions suggested from this help page.

In case you already have a account with the same phone number that could also be an explanation.

Otherwise reaching out to support may be the best course of action.

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There seems to be a note on the status page that there was an issue about API credits, that was resolved on Dec 1st ( ) , so if you tried before Dec 1st, maybe try again now and see if resolved :slight_smile: