Receiving 429 You exceeded your current quota. Pay as I go, no usage yet

API
1

Common question, but I could not find a solution that worked for my situation in this forum or contacting help (so far). Below are the details taking directly from the dashboards.

Screen Shot 2023-09-29 at 10.35.04 AM

My usage is as follows

Usage this month

$0.00 / $120.00

Credit used

Used

Expired

$0.01 / $28.00

GRANT # CREDIT GRANTED EXPIRES (UTC)
Grant 1 $18.00 Expired May 1, 2023
Grant 2 $10.00 October 1, 2024

Total usage is <$0.01 of the $10.00

I added $10.00 roughly 24 hours ago. I also generated a new API key about 14 hours ago to see if that had any affect. I have never been able to use the API, as I always get this error:

RateLimitError: 429 You exceeded your current quota, please check your plan and billing details.
{
status: 429,
headers: {
‘alt-svc’: ‘h3=“:443”; ma=86400’,
‘cf-cache-status’: ‘DYNAMIC’,
‘cf-ray’: ‘80e4e8fe6ab1450d-ATL’,
connection: ‘keep-alive’,
‘content-length’: ‘222’,
‘content-type’: ‘application/json; charset=utf-8’,
date: ‘Fri, 29 Sep 2023 14:28:00 GMT’,
server: ‘cloudflare’,
‘strict-transport-security’: ‘max-age=15724800; includeSubDomains’,
vary: ‘Origin’,
‘x-request-id’: ‘6c6146788d866e368c642c442f58d916’
},
error: {
message: ‘You exceeded your current quota, please check your plan and billing details.’,
type: ‘insufficient_quota’,
param: null,
code: ‘insufficient_quota’
},
code: ‘insufficient_quota’,
param: null,
type: ‘insufficient_quota’
}

I have reached out to help, but so far they have only sent me documentation information that further shows I should be good to go. I would greatly appreciate any assistance in reasoning about the issue so I can resolve? It looks like I should be in a good state given I have a $10 credit balance in pay as you go, have used less than one penny <$0.01 in my usage (basically non-usage), and I am getting quota limit errors.

Thanks in advance!

2

Don’t know if this will help anyone else, but the api seems to work now. I am not sure why the delays were so long, but seems resolved.

2 Likes
3

Welcome to the forum, and thanks for coming back to let us know. It can take a bit of time. They’re likely getting bombarded with all sorts of people trying to create accounts, so there’s a bit of caution on their end, I imagine. Glad you got it sorted. Hope you stick around.

1 Like
4

The delay in being able to use credits is interesting, and might mean some changes are underway.

A problem that has been reported in many forum topics is that when purchasing credits, people would often get an error message “please slow down”. This seemed to be from the card payment provider. Perhaps OpenAI was themselves making too many credit card transactions to their service.

We can watch to see if that other type of error report decreases. It is possible that instead of immediately trying to charge the card (and showing the error immediately), OpenAI has queued the requests to charge cards to avoid errors, and, if so, receiving credits could be delayed.