Exceeded Quota Error - Need Help Resolving the Issue

Hi everyone,

I’m trying to test the OpenAI API using a simple script in Python. However, I encountered the following error:

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You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors

Here’s what I’ve already tried:

Checked my usage and limits: I logged into my OpenAI account and reviewed the Usage section. It seems like I might have exceeded my quota, but I’m not entirely sure how to resolve this.

Billing details: I’ve reviewed the Billing section and I’m willing to add more funds or change my plan if necessary, but I’m not sure if that’s the only solution.

API script: I was testing a simple script using the gpt-3.5-turbo model. Everything was set up correctly, but the error persists due to quota issues.

Has anyone experienced something similar or can anyone guide me on how to proceed? Should I add funds, or is there a way to request a quota increase? I would appreciate any advice or insights!

Thanks in advance!

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The first step of the quickstart guide should really be “1. Prepay us money”

Because that is what is required, funding the account with purchase of credits to pay for services at the usage pricing.

Despite then the new balance showing, it may take a while for the account to fully turn on, to enable gpt-4 models. Then you can report if a bug is squashed where new payers were not getting more than three requests per minute (not moving up to tier 1).

paying:
https://platform.openai.com/settings/organization/billing/overview

seeing models, account tier, and rates enabled:
https://platform.openai.com/settings/organization/limits

1 Like