Dozens of files I uploaded to custom GPTs’ knowledge bases disappeared. These GPTs were in use for many months.
In some cases a couple of files remained, but the rest (up to 18) were gone.
AFAIK there’s no time limitation for the storage of files in the knowledge base of custom GPTs. I tried to restore older versions but the files wouldn’t re-appear.
Anyone had similar experience or know how to restore files from the knowledge base of GPTs?
I reported here, but there is no reply from any OpenAI staff, although many staff visit here everyday., they reply mostly problem about API, but not about ChatGPT.
I have exactly the same problem. I have two custom Gpt’s since a year. Now suddenly, all the files I’ve uploaded in their knowledge base have disappeared and all capability boxes are unchecked. Anyone knows why and how to prevent it?