Error saving GPT - Internal Server Error

GPT builders
1

I have a Custom GPTs, only accessible through a link, however I keep getting errors when saving them. Sometimes even uploading files (.txt) does not work. Prompt is <8k. All content is my own (actually all generated by LLMs) and does not provide legal or financial advise. Sometimes it saves it only to find out various files were not saved. Sometimes it says the files are in it’s knowledge base (when I ask it in a chat) but then it turns out they were not.

What could be wrong?

2

This issue often isn’t about prompt size, but more about platform hiccups. A few things that can help:

  • In some cases, it’s just a temporary platform problem, so waiting a bit and retrying can work.

  • Split large .txt files into smaller ones and save them as plain UTF-8.

  • Even if upload looks “successful,” sometimes the file never actually loads into the knowledge base — a quick test is to ask the GPT something very specific from that file.

  • Clear cache, this can sometimes resolve the save issue.

If it keeps happening, it could be a platform-side issue, so reporting it to support is the safest bet.

3

Same problem heren. Can’t upload picture for my costumed GPT .. Can someone help wit this issue. I get this notification: Error saving GPT - Internal Server Error

I already cleaned cashe, tried google chrome instead of Safari. Logged out..

My first GPT went well but the 2th & 3th doesn’t

Also I needed to link my LinkedIn to see my name as builder instead of “community builder”

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