Error saving GPT - Internal Server Error

GPT builders
23

Same here …………………………………………

24

When I try to Save/Update my custom GPT after uploading a file in Knowledge, it fails with:

“Error saving GPT… Internal Server Error”

What I tried

  • Uploading different formats: PDF, DOC/DOCX, TXT, VTT

  • Very small file test (tiny TXT) — still fails

  • Removing the file → Save works

  • Adding file again → Save fails

  • Tried multiple times (same result)

25

We updated the status page with the details of this incident: https://status.openai.com - you can follow the status page for more updates.

2 Likes
26

Thanks for the update. I’ve checked the status page and I’m really hoping this gets fixed as soon as possible, as this issue is currently blocking my work with Custom GPTs. Appreciate the team looking into it.