Hello. I’ve been trying to make an account to try the API since I knew OpenAI had a free trial, and went for it. But somehow every time I created a new account (which I created like 4 more to see if it would be fixed but it didn’t) it always shows “$0.00/$5.00 limit” but no credits granted. Like this;
I don’t understand what’s wrong. I tried it with different mails and numbers but it did the same thing and when I try to use the playground it gives the “insufficient quota” error. The acc is fresh, as you can see it shows no credits ever granted, no expired or whatever. The number is not used before. I really hope this is just a major bug that will get fixed soon because I wanted to pay for it after trying the playground, but since I can’t try it myself I’m not sure about it anymore. Thanks in advance.
it was a fresh number, wasn’t used before. (not a virtual number or smth, it was a sim I just got, and others were my parents’. Which they never used before in openai or chatgpt.) But I think OpenAI removed giving free credits because I talked to some people who were having the same issue.
This I believe is the page that previously said that free trial credits were generated when you have made your first API key and then complete the phone verification invoked at key creation.
Is it bug or something?. Because i can’t get my free trial, I’ve been searching in many social media like X and discord. They also have the same problem and someone said it’s just a bug, or is Openai really removes it?. At least give u
That’s what I thought too. I think it’s just a bug or something. It’s impossible for them to remove it without warning or any further announcements. This also happened one month ago. I guess it could be fixed in few weeks (?)
The help center article on Phone Verification was changed to remove the section on API users receiving free trial credits. I believe that trial credits have been removed.
I’m not really into pulling out legal docs too, but they mention in the T&S that they might end the service credits
So, it wouldn’t be surprising if they ended up terminating them.
I hope it’s really not discontinued. I mean… it also happens every month too. So I don’t think it will discontinue unless they gave us a proper announcements.
I can see why OpenAI wouldn’t make announcement, instead simply making stealth edits that remove any mentions. That would then easily give a page linked to negative news articles, “OpenAI discontinues free API trials credits: all users must now prepay in unrefundable credits that expire, with minimum purchase amount, and more prepaid money and waiting required to have acceptable levels of service.”
If someone is actually a new user and not a frequent abuser, then they would not come in necessarily expecting free usage.
It also aligns with gpt-3.5-turbo now being almost useless and the payment unlocking 10x more-expensive GPT-4.
I’ve made a new account today. And i got the free credits, the 5$ dollars. But when i got back to my old account it doesn’t, is it really bug or something?.
It’s not a bug. It’s a norm. When you make an account during the ‘no free credits’ incident, you will not get the trials. Only if you make new one after the incident will have the new credit.
