Free trial is showing $0.0 credit even though no API is called yet

I created OpenAI a/c on Feb 5, 2023. I created the serect_key on March 11, 2023. While trying to call API today (March 12, 2023) I got an error “You exceeded your current quota, please check your plan and billing details.” I am under the impression that the free trial is valid for 3 months.

Credits can also be consumed through playground usage.

Thanks for answering. However, I have not made use of the playground yet. The usage chart shows no usage at all since I created the a/c on Feb 5, 2023. The chart also says, “Free Trail Usage … $0.00/$0.00”, as if I was not given the $5.00 credit to start with.I am confused.

I get the same Error. $0.00 / $0.00. I just started and my API-Key is new!

Thanks for mentioning this detail,

Free Trail Usage … $0.00/$0.00 appears when no grant is applied. Otherwise it shows the $usage/$grants_value and the grant valid till date.

Thanks. What action can I take now to correct the situation? I am new to OpenAI. Who do I contact about “no grant applied”?

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I had the same issue. I first tried openAI with my work email address with one phone number.
A little later, I wanted to try it with my personal email (same phone number). For that account, 0 credit at all. I learned later that it’s the phone number that counts, not the email address. And my work account had its trial expired.
So that explains. Now, I don’t know if that could explain your case.

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Hi I think the free trial period has ended, I had $20 and used about half before it expired.

Though I created new account today and also associate a new phone number which was never used, I still see 0/0$ credit in my account, by any chance we dont have free trail account anymore? I am learning a course and it requires me to signup. Kindly help/ Advice

You’ve found a rather old topic, so the user interface is different.

You can view the status of a free trial grant at the bottom of the account usage page.

On the billing overview page, you see the balance of purchased credits. You would have a button like “Start New payment plan” to enter a payment method and add more purchased credits to your account.

A trial without a payment method is limited in the rate of requests it can make and the AI models possible. You can lift this restriction by also purchasing credits that will be used only after your trial is used up or expired.

Hi,
I see this over there. I created this account only today. Do we have any restrictions for the country India?

Free trial usage

$0.00 / $0.00

In order to use the OpenAI API, you need to set up a paid account.

Daily usage breakdown (UTC)

Hi,

I see this over there. I created this account only today. Do we have any restrictions for the country India?

Free trial usage

$0.00 / $0.00

In order to use the OpenAI API, you need to set up a paid account.

Daily usage breakdown (UTC)

It is unexpected that if creating a brand new account with a new phone and email that you would not receive a credit.

Only the first account to be created with a phone number will get free trial credits, though.

The credits of an account created earlier for using ChatGPT may expire even if you never went to the API system.

OpenAI removed the free credits starting a week in July, even removing them from documentation, but then seemingly brought them back.

Anyway, the minimum purchase of paid credits is $5, which gets you a LOT of usage, as most conversations you’d send are under $0.01 each.