Want to ask some questions about Free trial usage

Hello dear developer, I just registered my chatgpt account yesterday. I saw that the previous publicity and my friend’s account will give a free trial of $18 api, but the free trial in my account is 0. I really want to experience this feature, can you give my account a free trial credit of $18?

Hi @wk.marcus.x,

welcome to the community.

To answer your question: Most likely the phone number you used to set up your account was used before to register a account. The trial credits are given based on your phone number not account creation or E-Mail-Adress

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Hi, I just registered an account. I didnt get get any credit. how do get credits? I have given phone number as well

To use open ai image generation API do we have to set up our card on the website? I already have 18 dollars as free credits. Still, do I have to set up my card?

Hi @saksham.me19, for image generation it is something different as it is a different solution.

→ You get 15 Credits each month, if you want to use more you’d have to purchase them seperatly.

Refer to this article for further billing instructions: How DALL·E Credits Work | OpenAI Help Center

Hope that helps you!

I’m seeing a related problem for my account. I registered my ChatGPT account on March 31.
On my account page, I saw a $18 credit. I used about $0.02 on March 31.
However, the next day (April 1), the remaining credit shows as expired. Thus, although I was given $18 credit, I only got to use $0.02 of it.

Perhaps it had to do with the fact that I signed up on the last day of the month (or last day of the quarter).
I reported this in the Help window, but never got any response from them.

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Hi there,

I think I’m getting a slight variation of the problems discussed here. I just started my trial account, and none of my test API calls succeed. They all fail with the following error, and it looks like I should have $18 credit.

I know I must be forgetting something basic, but I don’t know what that is :-). Any thoughts? Thanks! Robert

openai.RateLimitError: Error code: 429 - {‘error’: {‘message’: ‘You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.’, ‘type’: ‘insufficient_quota’, ‘param’: None, ‘code’: ‘insufficient_quota’}}

A few other users have reported not receiving any free credits too.

It seems that some folks may have been abusing the free trial system, and that they may have quietly turned off the credits being handed out.

If you’re serious about building with these tools it’s certainly worth spending the $5 to get into tier 1 and try the gpt-4-turbo API.

Thanks very much for your quick reply @trenton.dambrowitz . I agree that paying an initial $5 to try it out is well worth it, so that’s what I’ll do.

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