ChatGPT losing messages in middle of conversation?

This happened around the same time to a few of my ChatGPT4 conversations. GPT responses are disappearing. I looked at the response from the conversation api, and it just shows my message, and then my next message, and no GPT response. Additionally, whenever that happens, I’m no longer able to edit the conversations that are next to each other.

Anyone else experience this?

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Yes, I’m having the same issue. This looks like the same issue described in the following posts:

Notably, though, none of these posts have a solution (other than refreshing and generating a new response), nor any reports of the problem being resolved. Anecdotally, I’ve been seeing this issue (intermittently) for about a month, but some of these posts go back a little further than that.

EDIT: Updated 3/19/24 to add another post about this issue to the list.

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Thanks for compiling all of those. I didn’t find other posts related to this when I posted 13 days ago. Glad to see I’m not the only one. (Mine is the 2nd one in your list). I’ve only seen this in the web app, but I use the iOS app much less often. And I wonder if it has something to do with leaving the web app open for a long time, perhaps related to session cookies.

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I have found somewhat of a solution. It still wastes generation but at least it doesn’t replace a good answer with a bad one.
Basically I explained to chatgpt that I am coming across this bug and from now one with every prompt I will finish with a command telling it to disregard everything after it. This way, when the bug does happen, it will disregard the new prompt and create a response based only on the old prompt. Yes, it is a waste and you will end up with multiple answers to the same prompt but on the upsite, chatgpt seems to understand what is going on and will obey my “disregard” command. Here’s a screenshot of how I explained to chatgpt.

Also one thing I noticed on Dall.E is that this mixup situation never seems to happen before or after I request an image creation. If I demand a text response then after that demand an image generation, followed by another text, the mixing up never seems to happen. I’m a layman when it comes to computers but I assume this is an indication that the bug is related to the text function only.

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Same here and it’s really annoying…specially when you spent 10 minutes constructing a prompt. And you are not always doing control+c of fear the technology is always bugging out…

I noticed on the evening of July 24, 2024, that responses were disappearing in the custom Chatbot I created, and this issue is still ongoing. The problem seems to start from this date, coinciding with a recent GPT update, which makes me suspect it might be related. Not all past responses disappear; rather, the most recent response is missing, and it’s as if I never asked the question. This issue occurs both in the Mac app and the web browser version.

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Same here! Except it was the following day for me. It started after I tried using the image generator. Every time I write an image prompt I’m told that it can’t generate an image at this time. It’s been two days now. Ever since I tried using the image generator my current question gets answered then quickly erased. I hope this can get fixed soon.

i have the same problem here, still no fix as far as i know

Same here and it’s really annoying as i’m loosing time and work already done… :confused:

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Yeah, mine just merged two of my last prompts and gave an answer of only one and a half line and then I just keep sending prompts and it sends answers back in like 2 mins which is unusual and sometimes it has finished generating the answers and it says regenerate answers and when I go back to the Chat it goes back to the two prompts it merged.

Same here, and has been going on for 6 days now.

Using GPT-4o, I cannot send any new messages, receive new responses, etc without it yielding one of the following:

-“Hmm… something seems to have gone wrong.”
-“Request timed out.”

  • partial/fully generated response, then proceeding to wipe all new messages (from myself and itself) up until a specific message.

Notes:

  • The message that it keeps going back to (and refuses to respond to/onward from) is not inappropriate. It is regarding help with a typescript project. Thus only discusses a problem.
    -I have tried sending messages, on the same chat, on multiple devices and the same problem occurs.
  • I have tried editing the message at hand, but it yields any of the above outcomes and resets the message to the original content.
  • I’ve tried asking “did you time out?”, to which it sometimes proceeds to continue the response but then proceeds to reset the conversation back to the same message.

The conversation is essentially dead, as I cannot engage with any sort of returns whatsoever.

I have not had significant problems with Chatgpt before and with no meaningful customer support system this has just been a terrible experience.

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This is the exact issue I am having as well.

I ask a question, and 50/50 it answers. When it does, sometime the chat goes back to something I asked 3 days ago and refuses to stay current.

Hoping that they fix this problem soon but I have two current suspicions:

  1. Conversational limits

One theory is that there is a memory limit per conversation, after which it refuses to go further (yielding the aforementioned errors. I had been conversing within this particular chat for about 3 or so weeks, with a lot of dense script. This was my prevailing theory after I did all the necessary checks to make sure it wasn’t something on my end.

  1. Trigger words mistakenly shadow-banning users

Some words may be contextually misread and are accidentally interpreted as inappropriate. I noticed that when I switched to a different chat, on the same account, things were seemingly working fine for a bit. So why not use this chat instead? Well the other chat had so much context that would need to be fed to the “fresh” chat. So that’s what I did. Until I got to a similar problem.

I prompted to assist with the same problem that I had run into before. The request timed out.

I hit “retry” a few times and it did continue responding (in the second chat) but the first chat is still functionally dead. So why does this one work and the other does not? (for now, pending whether it does the same thing)

I’m just starting to get this same issue. I asked the chat in the long conversation to check what happened. It’s a conversational limit. Unfortunately, the only fix is to practically start over. For your script, ask it for a reintroduction to key details. It should give you a run-down of characters, their relationships, the current setting, ongoing plot elements, and the current scene you left off. Copy the reintroduction and save it wherever you can so you can continue it in a new chat. I’m not sure if there is a larger limit on ChatGPT Plus.

As for your Trigger words theory, even though it isn’t the case, I’d still be exceptionally careful. On some of the prompts and even responses, I’ve gotten “This content may violate terms of use and privacy policy.”

I’m experiencing this with a very long conversation. Getting help with writing a story, but it started happening today and I even have Chatgpt Plus, so I am really upset right now. I write and get reply, but lets say, after 5 minutes, I keep writing and suddenly, the messages I started today, disappears. No matter if I use browser or app.

Is there any solution to this yet?

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ada suatu masalah yang membuat saya kecewa, masalahnya itu adalah pertanyaan yang saya berikan dan jawaban dari chat gpt nya itu menghilang, dan memulai kembaki dari 3-4 pesan pertanyaan saya pada bulan juni, dan sekarang sudah bulan oktober jadi sangat lah lama dan banyak poin poin atau data data penting yang sudah saya tanyakan dan yang sudah ia berikan jawabannya, adakah solusi untuk mengembakikan pesan dan jawaban yang hilang ituu? soalnya itu ada beberapa hal yang sangat penting

Same issue here, I have the premium versions and using SciSpace as a browser and assistant to understand some concept. I have the same conversation opened for months it seems to delete more and more messages as time passe… It is so annoying seeing explanation or good answer disappear right in front of my eyes, Hopefully it will be fixed quickly…

From today i started to have same issue . Please fix this issue.

I have similar but a little different issue.
I am in very long chat with gpt writing a book and i do a lot of “edit messages” but sometimes before i even send new text 2 or 3 previous messages dissaper so i have

1.message one
2. message two
3. blank
4. blank
5. message five

but there is nothing between blanks, i cant regenerate them or anything and story already progressed. Sometimes its not an issue and sometimes memory gets messed up.

Issue starterd yesterday.

Same here. It’s even happening to me now the last month. Before, of would only happen when I stretched a chat for too long, but now it happens much sooner. I know im not crazy because I’ve had much longer chats it the past.