Can't login! Error with Intl.Segmenter in Firefox - Unresponsive Buttons

Hi,

I’m encountering the following error in the Firefox console after my session expired and I was prompted to log in again:

Uncaught TypeError: Intl.Segmenter is not a constructor
    WTe https://cdn.oaistatic.com/assets/eqi5dfq4lqgt3gmd.js:160
    Br https://cdn.oaistatic.com/assets/eqi5dfq4lqgt3gmd.js:160
    <anonymous> https://cdn.oaistatic.com/assets/eqi5dfq4lqgt3gmd.js:160

This issue happened right after my session expired. I was logged out and prompted to log in again. However, the login buttons on the page became unresponsive, and I cannot proceed with logging in.

I have already tried clearing cookies, cache, and other browser data, but the problem persists.

12 Likes

I have the same problem. Firefox 115.15.0esr

1 Like

Same here. Firefox 115 ESR.
10 hours ago was working fine

Same here (Win7, Firefox 115.15.0esr)

same problem can login with chrome but not with firefox

I am using Firefox for Ubuntu 113.0.2 (64-bit). Same issue for me, deleted cookies and local storage data still same issue. There is only input box, rest is blank.

1 Like

me too! FF 115.15esr Debian

1 Like

Same here, since yesterday. Just when I was going to resubscribe, lol.

1 Like

(i am not allowed to use links in my post)

see: developer[dot]mozilla[dot]org/en-US/docs/Web/JavaScript/Reference/Global_Objects/Intl/Segmenter#browser_compatibility

is supported in firefox v125+, all ESR users are now unable to use chatgpt.

1 Like

As a workaround, use this Tampermonkey script:

// ==UserScript==
// @name         Intl.Segmenter Polyfill for ChatGPT
// @namespace    http://tampermonkey.net/
// @version      0.1
// @description  Fix missing Intl.Segmenter in Firefox ESR
// @match        https://chatgpt.com/*
// @grant        none
// ==/UserScript==

(function() {
    'use strict';
    if (!Intl.Segmenter) {
        Intl.Segmenter = function() {
            return {
                segment: () => [{segment: 'fallback'}]
            };
        };
    }
})();
Get Tampermonkey addon here:
https://addons.mozilla.org/en-US/firefox/addon/tampermonkey/

PS: Thanks ChatGPT for creating that script :joy:

7 Likes

Merci! Works for me on Win11 and Firefox 115.15.0esr (64-bit

Thank you so much! Finally, I can use ChatGPT again. This thing has been pestering me all day!

It worked for me!!! I’ve been pulling my hair out since last night!!

Still not working for firefox 115.15.0esr (64-bit)

3 Likes

I am also having this problem!! Ridiculous how many issues I have with this service.

Still not working on Debian Bookworm’s stock Firefox ESR, even with the userscript above.

Basically all Debian stable users cannot use the app right now.

Is anybody from OpenAI monitoring this forum? If not, what’s the point?

I cannot even cancel my subscription, since this has to be done in the ChatGPT UI (AFAIK). :angry:

1 Like

I am running Debian 12 and this script worked for me :).
Thank you!

It functions, however there are problems with the way data is presented in tabular form.

Stock DSFG Firefox ESR – 115.15.0esr (64-bit) ?

It doesn’t work here with this config.

Similar problem for me. When I try to login via Firefox on my Windows 7 PC the GUI is completely blank except for a question field at the bottom and an arrow to click to enter the question which doesn’t work. Neither does pressing enter. The icons in the upper left for toggling the sidebar and starting a new chat are also there but they don’t click.
I use a high contrast Windows theme with black background and green text.

3 Likes