ChatGPT Is Not Loading On Firefiox

After the usage problem that I checked on “https://status.openai.com/”, I found that I couldn’t use it for 2-3 days.

It has the following symptoms: The chat is empty, can’t log in, no response. Then I tried clearing the cache, the login button still doesn’t respond.

I use the browser as Firefix 115.15.0esr (64-bit) on MacOS.
I would like to ask about the solution and the cause of this problem, which I sincerely hope the team will quickly fix or reply to me.

7 Likes

I am experiencing the same issue, I opened a case. Getting the follow error in the dev console

Uncaught TypeError: Intl.Segmenter is not a constructor
    GTe https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160
    Ur https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160
    <anonymous> https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160
n0xnu42ro5xj12e5.js:160:15904
    GTe https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160
    Ur https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160
    <anonymous> https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160

I tried:

  • Incognito
  • Clearing cache/cookies
  • Re-logging in
  • Setting the device to mobile mode in dev tools.
  • Disabling all extensions
  • It does work on Firefox on my phone which is weird.
4 Likes

Can confirm. Same problem, same error. unable to login with firefox. The login button is pressable, but no action happens.

3 Likes

Confirmed, same here. Using Firefox ESR (115.15.0esr (64-bit).

Dear mrmike
In my case it not working.
By the way i’m change to use brave browser it work.

I also have the same problem.

Uncaught TypeError: Intl.Segmenter is not a constructor
    GTe https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160
    Ur https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160
    <anonymous> https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160
Error: Could not establish connection. Receiving end does not exist

Same here :cry:
Same FF version, Kali Linux (Debian Testing)

Edit: To find a temporary solution, look for post “Can’t login! Error with Intl.Segmenter in Firefox - Unresponsive Buttons” in this forum, and " Updated to Firefox 115.15esr - ChatGPT and DALL-E NO LONGER WORK!" in connect_mozilla_org for full procedure. Sorry for the burden, not allowed to post links :confused:

Happy chating folks :slight_smile:

2 Likes

I can confirm the Tamper Monkey script fixed it, and the commonality seems to be Firefox on Debian?