Cannot Access all of my Custom GPTs - Some are not showing in the Left-hand Sidebar or in the 'My GPT's' Window?

GPT builders
27

Hi! The same problem. I’ve tried from different browsers. Still can not access the settings of GPTs

28

I’ve the same problem. I’ve tried from different browsers

29

My GPTs are returning the error message “Oops, an error occurred!” .
I have rebooted. I have rolled back Chrome.
I have tried on OSX, Windows and various different devices.
I have cleared the cache.
I have reset the password.

It is clearly a login specific problem. I have reported to “help”. Generic responses. I posted on OpenAIs facebook page, automatically removed.

… why should I continue to pay for this.
It does not work and no-one at Open AI is responding.

I am losing faith in OpenAI.

Very sad. :sob: :sob: :sob: :sob: :sob: :sob:

2 Likes
30

Same here. Very annoying.

Ended up hiding all but four gpts

1 Like
31

Mine hasn’t worked for days but I can see all mine from my phone.

1 Like
32

Did anyone manage to solve the problem? Apparently this is only on Windows systems

1 Like
33

Only way I can work around is use apple app it still has drop down… Browser only shows 5 and no dropdown

Apple App still works

The image shows a screenshot of the ChatGPT app interface on a tablet, highlighting various AI models and a keyboard at the bottom. (Captioned by AI)
The image shows a screenshot of the ChatGPT app interface on a tablet, highlighting various AI models and a keyboard at the bottom. (Captioned by AI)1640×2360 271 KB

Browser don’t have it .

This image shows a chat application interface with a menu displaying various chat options, a search icon, and a feature request notification at the bottom. (Captioned by AI)
This image shows a chat application interface with a menu displaying various chat options, a search icon, and a feature request notification at the bottom. (Captioned by AI)525×984 97.1 KB

1 Like
34

I am experiencing the same issue on Windows with Chrome

1 Like
35

Some problem on Mac Chrome and Safari.

Are you guys on Teams accounts? Started for me the same day it asked about merging my two profiles. Wondering if that’s related.

Dropdown still shows on my iPhone. No GPT’s show at all in my Mac OS app.

1 Like
36

Same issue here. Has anyone reached out to help.openai.com?

1 Like
37

I was trying to find an answer on Reddit but decided to Google search, and here I am. I can confirm I’m also having the issue only on Windows. On the iPhone app for ChatGPT, I can still access all of my custom GPTs that I’ve pinned. OpenAI has to address this issue.

1 Like
38

I noticed in my MacOS desktop app the custom GPTs were moved to the model dropdown selector in the actual chat box. So at least they’re accessible on one desktop interface again.

Maybe they are transitioning the web UX to do the same and it’s stuck in purgatory right now.

1 Like
39

On my end side bar is back but can’t be closed .

The image shows a screenshot of the ChatGPT interface on a tablet, displaying options to message, create images, analyze images, make a plan, and brainstorm. (Captioned by AI)
The image shows a screenshot of the ChatGPT interface on a tablet, displaying options to message, create images, analyze images, make a plan, and brainstorm. (Captioned by AI)2360×1640 284 KB

40

Yep, same here. However, on the Windows Desktop app, back working OK…

1 Like
41

I have the same issue. Oddly enough when I go to search for GPTs, and type in my own name, I see them listed no different than if they were published custom GPTs (i.e. GPTs that are sharable). I really hope that the bug causing this isn’t exposing our custom GPTs to everyone else.

I reached out to support but haven’t yet received a response. I think this is a pretty legit bug and I’ve tried just about every workaround you can imagine (clear cache, different computers, even a brand new computer). It’s the same experience everywhere.

42

I have the same issue. Oddly enough when I go to search for GPTs, and type in my own name, I see them listed no different than if they were published custom GPTs (i.e. GPTs that are sharable). I really hope that the bug causing this isn’t exposing our custom GPTs to everyone else. At that point I can actually use one of my custom GPTs but it doesn’t show up in MyGPTs so that I can edit them.

I reached out to support but haven’t yet received a response. I think this is a pretty legit bug and I’ve tried just about every workaround you can imagine (clear cache, different computers, even a brand new computer).