Being charged monthly subscription but still seeing the 'Upgrade' option & no "billing history" on my OpenAI account!

I have been charged twice for the subscription-based access for ChatGPT, however, on my openAI account > billing > history… it says “no invoices found” and on the top right-hand side of the screen it displays the “upgrade” to a subscription-based user icon.

Is anyone else having this issue? I’m also not receiving “subscriber” emails when the standard chatGPT is at capacity. Possibly related?

Having exactly the same issue here. What is going on?

I have not been charged twice, but others have expressed similar issues. They’re addressed in the main thread, and by several users in the comments section. TL;DR—Staff is aware and response is pending.

Have you been able to get a refund? Or figure out how to “cancel”? Literally don’t even know HOW I am being charged, but have also been charged twice without ever signing up, etc.

At this point it’s starting to feel like a scam. They just took a bunch of peoples money without providing any services or customer support. If it’s a known bug why allow it to even be possible to pay for an account. Is this class action law suit material? There has to be something we can do!

I charged too and I cannot even see or remove my keys. I asked for a refund on chatbot still waiting for an answer