Hi @gprooney
Welcome to the community!
These types of issues can vary, and there may not be a single solution since the root cause is unclear.
You can try the following steps:
- Use the “Log out all” option in your ChatGPT account on your browser.
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If you’re using a VPN, turn it off.
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Clear your browser’s history and cookies.
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Disable all plugins or extensions in your browser (e.g., antivirus, malware blockers, ad blockers, etc.).
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Restart your browser.
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Log back into ChatGPT.
Additionally, you can try using a different browser and follow the same steps outlined above.
Also you can visit this TOPIC