GPT Builder no longer letting me upload PDFs

Hi. I’m trying to build an educational GPT, and was until yesterday able to upload PDF files for it to use. However, every time I try to add any more, the… GPT builder thingy hits me with ‘Error saving draft’ and refuses to let me upload the file. The files I’m trying to upload are well within the 100 MB cap for uploads, so I was wondering if someone could tell me how to fix this problem, as it is becoming farily annoying.

This may or may not apply, but I think there is a limit to the number of documents you can upload to your gpt based on your plan. If there are documents you can combine that don’t surpass the limit, you should be good.

Hi @thatoneguy886 :wave:

Welcome to the commuity!

Some probabilities:

  • Network problem (but it should give error as ‘File upload fail.’)
  • Some extensions or plugins on the browser.
  • There could be a bug on ChatGPT at that moment, so check the Status of OpenAI
  • Some files uploaded before this file, and storage is full, more than 20 files (limit 20 files)
  • The file size problem. The maximum file size is 512 MB. Each file should contain no more than 5,000,000 tokens per file (computed automatically when you attach a file).
  • On GPT builder, if you try to update GPT, before file completely uploaded. In the image below, sample1.pdf gives error if we force to update on GPT Builder.

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I experienced same problem, too. I found some workarounds:

1- When I want to create a custom GPT or upload files, I use another browser that does not have any extensions or plugins. And it works generally.

2- I upload files to Google Drive or Icloud, I launch ChatGPT on my mobile phone using a browser, not the app. I copy paste everything from clouds, and upload files. I never faced with a problem on the phone when creating custom GPT or uploading files.