Heh, thatās what you think!
And most of these 500 employees are now threatening to leave the company due to the stunt the board of directors pulled, ousting co-founder Sam Altman.
First they fire him, then shortly afterwards they are trying to rehire him AFTER he has been hired by Microsoft who poured billions of dollars into the company.
As a paying subscriber, try asking ChatGPT-4 about this by searching the web for news. They will cut you off immediately trying to censor information.
However, as a paying subscriber to their service, I have the right to be able to use the service and not being āpenalizedā by asking uncomfortable questions and subsequently being cut off from the service with vague error message.
I am a citizen of a member state of the European Union and OpenAI must comply by EU laws and regulations if the want to do business here. Our consumer protection laws are much stronger than in any other region.
Made a funny joke about english people, realized EU did not mean england, felt like a dumb american.
Hi and welcome to the Developer Forum!
With Sam and Gregs return to OpenAI there are no longer Staff members wishing to leave.
ChatGPT search makes use of Bing, OpenAI has no control over results from Bing.
You have the right to ask whatever question you like, you do not have the right to receive an answer, that right belongs to the provider who has the same rights as you.
The EU offers excellent data protection rights to itās citizens, I think we are both in agreement there.
There is support, but sometimes it is not what we are expecting. And they have limited power to do somthing.
Good luck
Actually, I wasnāt referring to consumer protection rights but to EU laws requiring companies to provide the service they offer when a consumer decides to pay for it.
As for the Sam Altman situation, would you consider a board of directors capable of making reasonable decisions if they shortly afterwards reverse them once they realize how much damage they have done to the company?
Just because Sam Altman is back doesnāt negate the fact that the majority of the employees threatened to quit the company if their demands were not met (bringing Sam Altman back).
You made a horrible decision, reversed it and so met the demands of the majority of the workforce to stay on. I would hardly credit double backing down as making it appear that nothing happened.
nice, thatās a smart and thoughtful way.
Facing the same problem. Iām going to lose access to the email through which I currently have access to chatGPT-4. I created an account with my personal email and then invited that email to join my āteamā from the account with the chatGPT-4 access but still no luck accessing chatGPT-4 from the personal email account. Trying to contact support seems like a dead end. Any ideas?
This isnāt access to OPENAI staff. They need a manned 24/7 LIVE chat to address issues encounter by customers. The FIN bot is ridiculous and is no help at allā¦
Nice Try but this answer does not deserve to be at the top of page one of Google. Google if your reading this remove this option from SERPs.
Hi and welcome to the Developer Forum!
If you require assistance with any of the API features, please make a post, The forum is visited by OpenAI Staff and there are a number of forum regulars who meet with OpenAI staff weekly to amplify the voices of developers and pass on pain points.
Itās pretty substandard customer service from a company. NO manned email or technical support. I have been on DISCORD, LINKED IN, CHATGPT FIN BOT, Now here and the best answer i get is "Hopefully OPENAI staff see this respondā¦ Yet they continue to take my subscription.
Absolute BS.
F&^ken Ridiculous.
Calm down mate, youāre just screaming at the community at this point 
Whatās your problem that youāre having?
Not trying to poke the bear here, but it might be mindful for all folks who are frustrated to remember that Google and Metaās āsupportā is just as bad, if not worse. Twitter/X Doesnāt seem to have any manned support channels either, and at present moment they literally send poop emojis to press.
Point being, it is okay to feel frustrated, but it is still considered a privilege in comparison to past companies at similar scale. These things take time to progress and improve, and having any channel at all to communicate to a company like this is still considered a blessing in many respects.
I absolutely agree with you. But, I think what everybody is trying to tell you is that getting upset isnāt going to change anything ā except give you a headache. If there is something someone in this forum can help you with, then try to explain the issue and I guarantee you someone who can help you will try to help you.
If itās an issue that only OpenAI staff can resolve, you, and I, and most of the people on this platform have no choice but to wait until someone gets back to us.
Does it suck. Yes. But itās just the way it is right now.
I have had success asking the support bot to āPlease escalate this issueā as with any other formal IT ticket procedure.
Also, have you sent them an email? I get itā¦archaic. However, response times are certainly better when sending direct requests to humans @ support, help, billing etc. email addresses.
I have a paid TEAM profile which does not give the possibility to share anything between members. I basically paid upfront for something that doesnāt work. The annual cost of the licenses is high and no one gives me feedback. Incredible!
Thatās what I was feeling too lol, very frustrating it might be, other AGI providers might also experience the sameā¦ with their exploding customer demandsā¦their
resources are depleted ā¦
ā¦
.
I had to cancel my other account (team subscription due that same exact problems because I had to churn much more $$$ to obtain their advanced ācorpoā sub features. Itās exorbitantly high with low values/bad customer service. Probably OpenAI is focusing only on a few big fish customers who pay $$$ much higher and leave others to their āslowā or AI bots AND burning investorsā money. Problems solved.
ā¦
ā¦
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NOT.
On a beautiful day, our teamās workspace was locked even though we had fully paid OpenAI. All our data was lost, and we did not receive a single email from OpenAI. It truly feels like a joke.