I have been completely locked out of my account for over a month. Every time I have sent help requests either by email or through the site chatbox, It gets ignored. My problem is that when I try to log in using the authentication method that I used during signup, I’m met with an error message saying “(error=identity_provider_mismatch). On OpenAI’s website it says to try and login with a different account, but when I get to the login step, It says “this phone number is linked to a suspended account”. I have sent them over 5 emails, 3 chat box messages but they yet to respond. I have not broken any of the TOS rules that they have in place. All I want to do is make goofy stories with the bot and help me with my work sometimes.