I have attempted to verify my organization with Persona, yet during the verification process it seems an issue has been caused and Persona cannot successfully verify me: [image] When I do go back and press the refresh link button, nothing happens: [Screenshot 2025-08-12 at 9.13.09 AM] This is …

I have the same issue reported above. Replying here per your request.

I am still facing this issue as well. I verified on 11/8.

I opened the verification link on my smartphone. I took a picture of my ID card (front and back). I uploaded a selfie. A message appeared saying, “You’ve successfully verified.” But I still don’t have API access! When I click the verification link again, I get a “timeout” error, just like the compla…

@OpenAI_Support same issue here, please help! Thank you!

@OpenAI_Support I have this message that the issue was fixed, but when I try to verify again it still gives the same error message with persona saying the session expired. Please help! I need this to work. :confused: [Screenshot 2025-11-12 at 11.33.19 AM]

We’re looking into this! Surfaced here as well: [image] Can't verify organization Bugs I verified myself with Persona and was told it was successful weeks ago. I can’t access most model because I’m told I need to verify. When I click the link to try again it …

Hey everyone! Sorry about these verification issues you’ve reported here in the past few ways. We’ve been working with the team and a fix should go out shortly. We appreciate your patience. Thanks!

Hi everyone! We just fixed the latest org verification issue. If you're still unable to get verified, please retry clicking “Verify Organization” and let us know how it goes. Thanks for your patience here.

[Verified] I finally got the Verified seal after your intervention ! Unfortunatelly, when i try using the GPT-5 image_generation tool, i still get this message : “Your organization must be verified to use the model gpt-5. Please go to: https://platform.openai.com/settings/organization/general and …

i get this message… Your identity has already been used to verify an organization in the last 90 days and can not be used at this time. The only time i verified was the one that i submitted that seemed to work (green tick from partner org) but nothing after that.

"Verify Organization" Issue

API Bugs

OpenAI_Support November 12, 2025, 9:42pm 50

We’re looking into this! Surfaced here as well:

Topic		Replies	Views
Organization Verification failed after identity verification API api , verification	67	5703	December 17, 2025
Verification issue on second attempt API account-problem , api , verification	42	3312	February 27, 2026
O3 requires org verification for Tier 5 orgs which is broken Bugs bug , o3	26	2061	November 10, 2025
Unable to verify organization API api	43	8551	April 30, 2026
[URGENT / Many cases with same issue] Verify organization success bug / loop API verification	18	686	January 25, 2026

"Verify Organization" Issue

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