I have a problem with uploading documents to ChatGPT, I’m using the Plus version, it’s not the playground.
Whenever I try to upload any document, it says: User quota exceeded.
I renewed my subscription yesterday, but I keep getting the same message.
I don’t have any other issues, everything else works, and I have access to all versions of ChatGPT.
Delete old conversations which you don’t use
1 Like
Thank you, that was the reason why it didn’t work. 
It didn’t help me, I guess I have a quota for a completely different reason
Again, this message is showing up for me, too, even though I deleted all conversations. Does anyone know what could be the problem now?
I know. It’s a problem with your account
It doesn’t work for me either and I’m trying to solve it through the support service. DALL-E and scheduling doesn’t work either.
Hi everyone,
I’ve been encountering the “User quota exceeded” error with ChatGPT as well. I’ve tried some of the suggestions mentioned here, like deleting old conversations and checking my billing details, but I’m still facing the issue. Has anyone managed to resolve this problem successfully? If so, could you share what steps you took?
Thanks in advance for your help!
1 Like
I have resolved the issue I was facing. If you encounter an error when uploading files or images, you may need to delete conversations that contain large files such as images or documents. It seems that each account has a certain capacity, and once this capacity is reached, we need to delete old files. This is how I managed to fix the problem.
I hope this solution works for you and for anyone who may face this issue in the future.
1 Like
Thank you, my friend. Looks like it really helped
i have been facing the same problem and following the suggestions did not work too.