Plus Account Uploads Blocked — ‘User Quota Exceeded’ for All Files (No Fix After 5 + Days)

ChatGPT Bugs
1

Hi ,

I’m a ChatGPT Plus user and for the past 5 + days, I’ve been completely unable to upload any files in either regular chats or Projects. Every attempt results in the following error message:

“User quota exceeded” I have already:

  • Contacted support via [[my email]] I GET NO REPLY, :enraged_face: WHICH IS VERY annoying CONSIDERING THEY TOOK MY renewals FROM MY BANK QUICKLY ENOUGH ON THE 28th
    I HAVE TRIED ALL recommended trouble shooting, browser change everything i have tried. Can somebody from Tec Support please reset my account???
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2

Same here. Still user quota exceeded. What’s the resolution for this?

3

https://help.openai.com/en/articles/8983719-what-are-the-file-upload-size-restrictions

Monthly, each end-user is capped at 10GB for file upload.

It will reset with the next billing period.

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