Unable to upload files to Knowledge for ALL team members

I have made a new team account and invited about 20 people. None can upload files when creating a custom GPT under the account. We all get this error:

Have tried:

  • Different browsers
  • Different files
    With no luck.

When logging into another team account with the same computer/browser, I can upload just fine, so it leads me to think it’s a team account bug.

Please advice?

i have the same issue for me and every in my team… Any way to make it work?