"unable to upload" files problem GPT-4 NO docx, pdf, txt, csv, jpg

Hi folks, I have a problem uploading files, both in the Default option, I can not upload images, once the upload starts, it stops and shows the warning “unable to upload…”, the same happens in the Beta option of Advanced Data Analysis, where I get the same warning of “unable to upload…” every time I try to upload a txt, docx, pdf, cvs or any other file. Does anyone know what could be happening, do you have the same difficulty?


I am also getting the same type of problem.
How have you solved it?


I have exactly the same problem
How should it be fixed?

1 Like

i know you should change your ip and use vpn.

Have the same problem. Guessing it’s bug. Any idea how to report it?

For me, PDFs < 1MB work and those above 1 MB don’t.

Started working, just after I posted my last message!

Im having problems uploading as well, right now is the same once it worked, and now on other GPTs is not working.

I have the same problem, i cant upload like files about 5mo

I have also the same problem. And many times that’s so

I am getting this error over and over again. l can’t use any knowledge based files for custom GPTs.


I am facing the same issue. Unable to upload any doc or pdf files. It says the limit is 20 mb but still not able to upload a file of 4mb and even less. It loads and the bar is almost full but stops and shows the message.

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me too
this is super annoying… tried doing all the requested stuff in order to fix it but it just doesn’t work.
anyone knows if CHATGPT are aware of this?

12 posts were merged into an existing topic: Unable to upload documents