Unable To Upgrade to Plus after Getting Go

ChatGPT Bugs
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1

The Problem:

  • I have been an active users of ChatGPT plus for a few months, but this month, due to some financial issues, I had to get ChatGPT Go, which was free in India

- Now I wanted to upgrade to Plus, but when I open the application, and go to settings, and click on “Upgrade to Plus”, it shows me “you can’t make changes to your subscriptions inside this app”, so I went to google play, where I used to renew Plus from google credits, but, after getting Go, ChatGPT Plus got removed from the “expired subscription” area. Some more information, the payment was done by a third party vendor, stripe.

My tries:

- I first tried to go to web via phone and laptop both, but whenever I try to click “upgrade to plus” It just tells me that there is an error and tells me to go to the support site. But upgrading to pro strangely works. I even tried to go in Incognito and guest mode, but still no progress

- Then I went to cancel the subscription of Go, when I did, even then I could not upgrade to plus.

- so I consulted the support AI, which told me that I had to wait till the time period of Go ended (which is December 4 for me as of now). But then I checked Stripe’s policy on subscription cancellation, it said to consult the business itself, but the AI told me that they cannot cancel the subscription in between and I HAD to wait till 4th December to upgrade to plus

- I also tried logging in and out of ChatGPT. Even deleting data of google play to sign in again, nothing worked. A complete lock.

How this affects me

- I use ChatGPT a lot in general due to my internship, and my niece uses it too for miscellaneous reasons, she uses GPT5-Instant, and 4o, while I use the thinking model selectively, and I need ChatGPT immediately for a task, so it has affected us.

Please help, thanks.

4

I have the same issue!

I am wating for my Go plan to end too from ages. 3 more days of waiting :frowning:

5

To anyone who’s reading this, what worked for me was the fact that I still had my ‘Plus Subscription‘ available as ‘expired‘ in my Google Playstore account.

Even I tried to reupgrade to plus, after falling for this Go offer in India, from their website but it didn’t work.

What I did was - I went to my subscriptions on Google Playstore, resubscribed to Plus and voila got it again.

6

What worked for me, was requesting for a refund for the GO subscription.

7

exactly stuck at same place. Remind me again how OPENAI wants to create AGI. But can’t create simple payment flows from 90s.

Fu#k you SAM

8

I am getting same card issue error.

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9

For anyone still facing this problem, try clearing the cache and storage for the ChatGPT app on your phone, and make sure the same Google account you use to log in to ChatGPT is active in Google Play.

I had the same issue, and this fixed it for me.

10

For anyone still facing this problem, try clearing the cache and storage for the ChatGPT app on your phone, and make sure the same Google account you use to log in to ChatGPT is active in Google Play.

I had the same issue, and this fixed it for me.