I can’t upgrade to chat gpt plus, it just gives me this dialog and I can’t click anything. I definitely don’t already have the plus plan, see screenshots below. I have tried logging out and logging back in and doing some hard refreshes in my browser, which is chrome. I have tried in an incognito mode. I have also tried in microsoft edge.
1 Like
Definitely a bug in the site. When I hover over the that grey button, the cursor turns into a small red circle with a dash
This is proof that I don’t already have the plus plan. I used to a few months ago, so I wanted to renew my subscription.
I just tried on firefox and the same thing is happening.
Same issue - also using Firefox. Had the option to upgrade yesterday, but I was in a rush so thought I’d do it this morning. Has anyone else had this issue and found any workarounds?
1 Like
me toooooooo.
Easy fix: Upgrade from mobile app.
1 Like
Same issure here, cannot upgrade it and i require it urgently, same grey button…
1 Like
Upgrading from mobile app worked for me too. Via apple subscription. Thanks for the tip!
Been using GPT 4 for few months but today i cannot renew my subscribtion 
1 Like
Payment button is grey. Please fix it asap
Hey if it’s urgent, download the mobile app and subscribe there. It worked for me. After that, I logged out and back in on my desktop and now I have Plus access there again as well.
1 Like
That worked for me! Got new subscribtion! Much appreciate Nzzizilia!
1 Like
I also had this issue on chrome (on latest update), even after logging out, clearing my cache, cookies and opening an incognito window. I had to use the workaround of signing up for Plus through the iphone app via apple pay.
Looks like a recent bug with the browser version.
1 Like
Ya it worked to upgrade in my android app, then hard refresh in the browser. Still a pretty bad bug thats in production!
1 Like