- Learn what you can from
Manage billing on the ChatGPT Team subscription plan
- Other users with ChatGPT accounts are active in this topic.
- Send a message to the OpenAI staff using the help widget/bot.
From https://help.openai.com/en/ click the bot in the lower right 
to see something similar to
At this point you have to go through a decision tree by using available options but you want to get to something like
Then enter a reply with details, include your email address used with the account in question.
There is no guarantee you will get a reply but it is the only way to reach OpenAI staff.
- Check all the topics related to ChatGPT Team Topics tagged chatgpt-team