I certainly understand that API keys can be compromised. Therefore, I initially set the maximum limit at $120. However, it has been misused for over $3000 now. Why doesn’t OpenAI stop the API key usage after reaching the set limit of $120? I did not proactively increase the limit. Is OpenAI responsible for this situation? How can it be resolved? I am willing to pay, but the excess amount needs to be removed. I have been a trustworthy user and have been making payments below $80 every month for the past few months.
Ouch. Welcome to the Dev Community @whitebird , sorry it’s with such frustrating news.
This might help:
1 Like
https://help.openai.com/en/articles/6614161-how-can-i-contact-support
Let’s not jump to any conclusions, support is limited by their resources but is still very much available.
Contacted in this way for several days now, no one replies, all AI replies, OpenAI financial issues should be strengthened, this can easily cause loss of quality users. Also cause us troubled.
I encountered the same issue. Did you solve your problem now?
Hi hsyhhssyy,
I appreciate your concern but resurrecting issues from 6 months ago and submitting multiple requests only exacerbates issues. Not only for yourself but also for other users seeking help.
You will only bury your own post in the same category and have forum members answer the exact same question.
Your best option is to wait for other forum members to add to the advice in your previous thread and wait for OpenAI to respond.