API charged $300+ above spending hard limit

My account broke through the hard limit and spent 10x more than expected. My hard limit was set to $110 when my current usage was at $80, limiting all potential charges to $30, but my current usage shows $489, which is even higher than the allowed monthly quota of $400 for my account. The budget-limiting engine seems to be broken. The support is ignoring me both in the chat and email.


Yikes… I’ll be keeping an eye on mine, haven’t played with it enough yet so I am still below my limit.

Seems like there’s lots of problems with their budgeting and subscription billing modules.