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This is community.openai.com, not help.openai.com but here is a hyperlink: Help Center.
Contacted help center but didn’t get any response… Chatbot says, I can get the mail… but not
How long have you been waiting? It normally takes 2-4 weeks.
As a ChatGPT Plus user, waiting for 2-4 weeks is too much big time… It’s one day passed already…
I track status across OpenAI services here: https://status.openai.com
With that said, currently it says operational, but I am affected by the same issue. Chat history does not load, old chats do not load, and new chats cannot be started.
I am also facing this issue in my regualr system -“Chat history does not load, old chats do not load, and new chats cannot be started.”
I am able to access my account in my friend’s system with all the features active… Looks like openai is blocking accouts based on IP address (may be for heavy users of ChatGPT)… Need to go for VPN options now
Woww… That’s great news… My account is active just now with all the features in my regular system… Thank you @eta444 @grandell1234 for your support and looking into this issue
My pleasure! I’m glad it’s all good on your end. Around the same time of your reply, it started working for me too, so I’m a happy camper now.
Nice to know… I am happy that you also got your working ChatGPT back