- “So here’s what happened: I had an amount in my account, but somehow I canceled my plan, and now the amount has disappeared. When I try to reactivate the plan, it asks me to add money back into the account. My question is, where did my money go?”
- “My second question is about a payment I owe, which is around X amount. As a student, is there any discount available, or possibly an installment plan where I can pay in smaller batches of 3 or 4?”
- “Lastly, I’ve already paid X amount. Is it possible to apply this payment towards the amount I owe and split the remaining balance into installments?”
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