i cant sign into platform.openai.com sites. it loops between “Please stand by, while we are checking your browser…” and a captcha.
sorry if this is the wrong forum but i cant find any one for bugs.
Hi @IJEFFJI,
first of all try to open a incognito-window and login there again. It might has something to do with your cookies or that you get bounced by Cloudflare.
Second I’d try to use a different device to see if it’s something related to your Account or to the device your’e using.
If those two steps don’t help there would be the third option to contact the OpenAI support:
Hey, it does work on my phone but it’s really inconvenient. I tried incognito but no luck. I’ll try contacting them. Thank you!
Oh I just thought of a third way, you can also try to switch your Browser
im facing the same problem. did you get any solution?
Can’t sing in to open ai even using my phone number can’t be accepted
me too . I’m trying another numbers but without sucess.
Hello! I have a account, I do not have access to this mail, I do not receive messages there. yesterday I bought a plus subscription, I wanted to connect my laptop to this mail. But I don’t have access, so what should I do now? I want to subscribe to a new email
Please contact help.openai.com as we don’t have the means to handle account related problems in the Developer Community Forum.