Getting the same issue. I have $20 on my balance but getting the insufficient_quota error.
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I’m glad I’m not the only one especially today. I think it might have something to do with it being the first day of the month, not sure. But I’ve tried everything, isn’t there anything else to solve this?
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I suggest you try to create a new api key, for me it worked. Also verify if you have the billing information set up.
I’ve tried every “solution” which found here with no result.
- Generating new api key
- Enabling auto recharge
- Modifying limit thresholds
- Updating address in Billing/Preferences
nothing worked for me
2 Likes
Same here. But I think I found the source to my problem! It might be the source of your problem too. I maxed out my credit grants which seems to be why it’s giving me the error message. Bad news is I don’t know how to raise the credit grants. Does it reset monthly? I’m still a little new to this.
Your code previously worked well ? Have you set up the api key as env variable or as a static variable in comment ?
I think it’s no matter if the variable is static or not. Actually, now I’m checking the API with simple request from documentation.
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I’ve made a test right now, and my api key and request is working fine. I wuold suggest you to follow the quickstart tutorial, or maybe paste your code here (make sure to not include your api key here) so we can check if is a code/request issue.
Same here. Added money on the account this morning. Doesn’t work.
"error": {
"message": "You exceeded your current quota, please check your plan and billing details.",
"type": "insufficient_quota",
"param": null,
"code": "insufficient_quota"
}
Playground doesn’t work
Money is on the account.
Status of servers is: everything is fine.
Support unresponsive.
Was the issue fixed for anyone in this thread?
(I did put screenshots of everything, but the forum let me do all the copy/pasting (there is no indication that I cannot post images), then told me I cannot post images because I am a new user. The customer experience is consistently awful across the board)
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Same here. Playground doesn’t work, money is on the account.
I’m having the same issue. Topped up the account, number of API calls processed stays at zero on the API dashboard and receiving the insufficient_quota message in response to API calls.
Same here , Added funds today for first time , and getting the same error with everyone. ChatBot anwers are some generic stuff , really not helpfull at all.
If the key is wrong, the error message is different. 
Having the same issue. I’ve just added 10$ so I don’t know if it’s a problem with OpenAI needing some time to recognize the purchase on their end or not. APIs and Playground giving the same error.
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I am joining this report. Same for me - the balance is positive, and the limit is not broken, but it returns me this “insufficient quota”. I propose everyone to jointly report this to support and link this thread to make the fix this
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Same issue - I think it would be helpful to at least get an update from an engineer to understand what’s going on (i.e. backed up queue for acknowledging payments).
Sharing my experience for future debugging by the team:
I’ve had a ChatGPT account for months, but just started trying the API. I made some requests before realizing I had to put money into the account first. Then I put $10 in yesterday (took several tries before it let me add a payment method). Still getting this error today. Will try putting another $10 in today and see what happens in the next day or so.
2 Likes
same issue. added funds for the first time but I can not get any model to send a response without an insufficient quota error.
2 Likes
Same issue. I’ve upgraded my Tier, added more credit to the account and the account is 1 month old.
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Hey all, thanks for flagging this, the team is looking it it right now. I will follow up soon with an update.
6 Likes