Thanks for noting Google Play.
In searching recent posts that mention Google Play, this appears to be a recurring issue:
One post that may point to a possible workaround is:
In that thread, the user indicated that deleting the app and reinstalling it from Google Play may have helped.
ChatGPT also suggest:
So, for users who purchased through Google Play, a few practical checks may be worth trying:
- Confirm that ChatGPT was installed from the official Google Play listing.
- Confirm that the user is signed in with the same ChatGPT account and login method used when the subscription was purchased.
- Sign out and sign back in.
- Update the app.
- If needed, uninstall and reinstall the app from Google Play.
- Check whether the subscription appears correctly in Google Play subscriptions.
- If the issue persists, contact OpenAI Support and include the Google Play purchase details, while avoiding posting private payment information publicly.