Deactivated account help from OpenAI staff

Community
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Dear members of OpenAI Staff who might read this,

My hope is that one of you might spend a few minutes and contact OpenAI support internally and get them to look into my case?

My ChatGPT Pro account has been wrongfully deactivated and A CONTINIOUS CLOSURE OF MY PRO ACCOUNT WILL BE ABSOLUTELY DETRIMENTAL TO MY BUSINESS.

For days I’v been trying to get a respons from [[my email]] without any luck

I can’t just open a new account as all my business critical prompts are behind my log-in.

I would be deeply grateful if one of you could help.

Thank you in advance.

/Lars

PS I realize that the purpose of this community is different, so sorry for the inconvenience, but I don’t see any other options right now.

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Yes this is the case. I can understand where you are coming from and understand your frustration. But please at least put your post in the right category. This would be either ChatGPT or feedback but “General API discussion” does not fit so good. Also this might increase the chance to get noticed by OpenAI Staff.

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Thanks, I went for volume. Have a great day.

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I signed up for open AI last November. Fee was 40.00. I was told it was to have no limits and no additional cost. Please update me on this offer.

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I know of no such program from OpenAI as you describe.

There’s a lot of impostors and apps that were pretending to be ChatGPT in app stores to take your money upon its release.

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This took place last November (2022) when Open AI was being recognized. I believe it was promoted through a Podcast.

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When OpenAI first released ChatGPT in November 2022 it was only as a “free research preview.” There was no mechanism in place at that time to accept payments other than through the pay-as-you-go API service.

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my account just got deactivated. i contacted the openai support but i have to wait up to 3 days for an answer. i really need to get it back asap. on help.openai.com there’s nothing that can be helpful once the account is blocked, the only thing written is that i have to contact the support. my entire ip address seems to be locked, because i can’t log in with other accounts nor create a new one. anything that i can do while i wait for support to get back at me?

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You might want to review “supported countries”. Connections, API Requests or banking payments coming from anything not in the list are now on high alert.

It will take intervention from OpenAI staff through “help” to fix anything about an account.

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